QA/QC Associate Manager

Job Purpose To lead and manage the Quality Assurance (QA) and Quality Control (QC) functions, ensuring compliance with corporate quality standards, project specifications, and industry regulations. The QA/QC Manager is responsible for developing, implementing, and maintaining quality systems across production and project activities. Key Responsibilities • Establish and maintain corporate QA procedures and QC processes in line with ISO9001 and FSC standards. • Prepare and written procedures for production QC and corporate QA. • Implement digital systems for quality tracking and reporting (e.g., dashboards, barcode systems). • Oversee incoming material inspections, in-process checks, and final product audits across departments (Joinery, Metal, Polishing, Packaging). • Ensure only approved materials are used, and all work complies with approved drawings and method statements. • Control non-conforming products and initiate corrective actions in coordination with relevant managers. • Maintain quality records, Inspection Test Plans (ITPs), checklists, and method statements according to the Project Quality Management Plan (PQMP). • Establish and maintain a QC Inspection Report, with qualitative analysis and recommendations. • Establish and lead monthly operation meetings with key stakeholders where trends and improvement recommendations and initiatives are discussed, agreed and launched. • Prepare audit reports and monitor effectiveness of quality procedures. • Lead the QA/QC team and coordinate with project managers, site engineers, and subcontractors. • Implement training and development programs for staff to enhance quality awareness and prepare future leaders. • Analyze customer feedback and implement measures to mitigate recurring issues. • Drive business improvement initiatives and maintain a library of SOPs for quality processes. Skills & Qualifications • Degree in Engineering or related discipline. • Minimum 8–10 years of experience in QA/QC within manufacturing or fit-out projects. • Strong knowledge of ISO9001, FSC, and industry standards. • Proficiency in digital quality systems and reporting tools. • Excellent leadership, communication, and problem-solving skills. Show more Show less