Associate Director - Commercial

Job description: Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact Botanica is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora. As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively. Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development. Why Join Us? • Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity. • Innovate & Grow: Work with industry experts in a fast-evolving environment. • Global Recognition: Join a company shaping the future of sustainable tourism and development. • Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations. Be the Change. Join the World’s Most Visionary Developer Job Purpose: • Lead Botanica Red Sea's commercial function to grow profitable, contracted revenue across all business lines: plant and tree supply, contract growing, nursery services, horticultural soil, indoor plants and flowers, agricultural consulting, and landscape maintenance services. • The role owns commercial strategy, pricing, tendering, client contracts and key accounts across two client segments: internal clients within RSG, and external developments. • It is accountable for ensuring that every commitment made to a client is deliverable by the business units and margin-positive for Botanica. Job Responsibilities: Commercial Strategy & Planning • Develop the 3–5 year commercial strategy and annual revenue plan by business line, client segment and destination, aligned with the Botanica business plan and RSG Group priorities. • Define the product and service portfolio and the pricing architecture for each line (unit rates, lump sum, schedule of rates, per-m² maintenance rates, per-plant prices). • Lead market research and competitor benchmarking against nurseries, landscape contractors and facility management (FM) providers; identify new segments and services. • Provide the monthly demand forecast (confirmed orders, probable pipeline, renewals) to the PMO for sales and operations planning (S&OP). Business Development & Tendering • Build and manage the opportunity pipeline across internal RSG clients and external developments, including hotel operators, developers and government entities. • Chair bid/no-bid reviews; lead tender strategy and the preparation of technical and commercial proposals with input from Production, PMO and Finance. • Approve cost build-ups and price-to-win jointly with Finance; ensure no proposal is issued below the approved margin floor without Operational General Manager approval. • Develop strategic partnerships, distribution channels and B2B/B2C sales routes for indoor plants, flowers and soil products. Key Accounts & Client Contracts • Own the client relationship for all key accounts, internal within RSG and external; maintain an account plan, service level agreement (SLA) and periodic performance review for each. • Lead negotiation, execution and renewal of client contracts; renew recurring maintenance contracts well ahead of expiry, and ensure no service is mobilized without a signed contract or written instruction. • Manage variations, change orders, extra works, claims and price adjustments; maintain the client contract register and contract obligations log. • Run structured client satisfaction surveys and joint site reviews; act on complaints within agreed response times. Revenue, Billing & Collections • Ensure monthly invoices are backed by verified service evidence (completion certificates, measured quantities, approved timesheets) jointly with Production. • Own account-level collections with Finance; resolve disputed invoices and protect days sales outstanding (DSO). • Track sales, revenue and margin against plan; report variances and recovery actions monthly. Marketing, Brand & Visitor Experience • Lead marketing plans that position Botanica as a trusted supplier of sustainable, high-quality plant material, in line with RSG brand guidelines and the Group Marketing Division. • Oversee the plant catalogue, sales collateral, digital presence, exhibitions and seasonal campaigns. • Plan and deliver Botanica tours and visitor experiences for guests, partners and clients. Leadership & Governance • Build and lead the commercial team (Business Development, Key Accounts, Estimation & Tendering, Contracts, Marketing); set objectives, KPIs and succession plans, including Saudization targets. • Own commercial policies: pricing approval matrix, credit terms, discount authority and anti-bribery and ethics controls (ISO 37301). • Deliver the fixed responsibilities of a Department Head (Section 11.1). Policies, Systems, Processes & Standards • Follow and enforce all relevant Botanica and RSG Group policies, delegation of authority (DoA), processes, standard operating procedures and instructions so that work is carried out in a controlled, auditable and consistent manner. Safety, Quality & Environment • Apply and champion the safety, quality and environmental management system (ISO 9001, ISO 14001, ISO 45001) and the compliance management system (ISO 37301) to ensure employee safety, legislative compliance, high-quality products and services, and a responsible environmental attitude. Continuous Improvement • Identify and lead opportunities to improve the department's systems, processes and practices against international best practice, with a focus on cost reduction, productivity improvement and client value. Job Requirements: Qualification and Experience: • Bachelor's degree in Business Administration, Marketing, Engineering, Horticulture or Landscape Architecture; MBA or equivalent preferred. • Minimum 15 years of commercial, business development or contracts experience, of which at least 7 years in a senior leadership role. • Proven record of winning and managing

Bachelor's degree in Business Administration, Marketing, Engineering, Horticulture or Landscape Architecture; MBA or equivalent preferred. Minimum 15 years of commercial, business development or contracts experience, of which at least 7 years in a senior leadership role.

Lead Botanica Red Sea's commercial function to grow profitable, contracted revenue across all business lines: plant and tree supply, contract growing, nursery services, horticultural soil, indoor plants and flowers, agricultural consulting, and landscape maintenance services. Own commercial strategy, pricing, tendering, client contracts and key accounts across two client segments: internal clients within RSG, and external developments. Ensure that every commitment made to a client is deliverable by the business units and margin-positive for Botanica. Develop the 3–5 year commercial strategy and annual revenue plan by business line, client segment and destination. Define the product and service portfolio and pricing architecture. Lead market research and benchmark against nurseries, landscape contractors and FM providers. Manage opportunity pipeline, chair bid/no-bid reviews, lead tender strategy, approve cost build-ups and price-to-win with Finance, develop strategic partnerships and sales routes. Own client relationships for all key accounts, negotiate and renew contracts, manage variations and logs, run client satisfaction surveys. Oversee revenue, billing and collections, track sales and margins, manage marketing plans, plant catalogue and campaigns. Build and lead the commercial team, set objectives and KPIs, enforce policies and governance, ensure compliance with ISO standards.