Service Advisor-Automotive

Job Overview: First Motors is seeking a highly motivated and customer-focused Service Advisor- Automotive to join our team in Sitrah, Bahrain. This is a full-time position offering an exciting opportunity to work with a leading automotive group. The ideal candidate will be a someone based in Bahrain with a passion for providing exceptional customer service and a strong understanding of the automotive industry. This role requires excellent communication and interpersonal skills, as well as the ability to manage multiple tasks efficiently. Responsibilities: • Greet customers and ascertain their automotive needs. • Advise customers on necessary repairs and maintenance, explaining technical issues clearly and concisely. • Prepare repair orders, ensuring accurate documentation of customer requests and vehicle information. • Liaise with technicians and workshop staff to schedule and monitor repairs. • Provide accurate estimates for repairs and services. • Keep customers informed of the progress of their repairs. • Handle customer queries and complaints professionally and efficiently. • Maintain up-to-date knowledge of vehicle specifications and service requirements. • Contribute to a positive and efficient team environment. Qualifications: • Proven experience as a Service Advisor within the automotive industry. • Strong understanding of vehicle mechanics and maintenance procedures. • Excellent customer service and communication skills. • Ability to work effectively under pressure and manage multiple tasks. • Strong organisational and administrative skills. • Proficient computer skills and experience with relevant software. • High school diploma or equivalent; further qualifications in automotive technology are advantageous. Show more Show less