Business Analyst - Business Systems

Job Description Aldar Education is currently seeking a Business Analyst for an immediate start in Abu Dhabi to support our growing family of owned and operated schools in the UAE, acting as a key link between schools and the Digital team to enhance digital adoption and effectiveness. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group. Responsible for acting as the primary link between schools and the Digital team, gathering feedback, identifying challenges, and driving enhancement opportunities. Supports digital adoption through training and change management, while translating insights into product strategy and roadmaps to ensure alignment with school needs. Also drives communication, engagement, and the effective use of digital tools across the school network. Since its inception in 2007 with just 250 students, Aldar Education has grown into a highly sought-after education provider, with more than 25 owned and managed premium and super-premium schools and academies- in partnership with some of the world’s most prestigious institutions including Rugby School, King’s College Wimbledon, and Cranleigh. The Group now serves over 38,000 students through 5,000 educators from more than 100 nationalities to deliver world-class education across a broad range of curricula and learning pathways from nursery through to K12. At Aldar Education, our impact goes far beyond the classroom: we are proud to contribute to the UAE’s vision for a sustainable, knowledge-based economy through premium education. With this in mind, we hire educators and industry professionals who not only embody our values and cultural ethos but also bring a genuine passion for education—qualities central to our mission of shaping the leaders of tomorrow. If you are passionate about excellence and ready to make a meaningful impact, we invite you to apply and be part of our journey. Responsibilities Main Duties • Act as the primary liaison between schools and the Digital and Technology team to ensure strong alignment between educational needs and digital solutions. • Support effective adoption, usage, and maturity of digital tools across the school network. • Gather insights, feedback, and challenges from schools and translate them into actionable inputs for digital improvement. • Drive communication, engagement, and change management related to digital initiatives. Specific Duties • Engage regularly with teachers, school leaders, and support staff to understand needs, challenges, and opportunities related to digital tools. • Collect, analyze, and prioritize feedback to inform product enhancements and digital roadmaps. • Support onboarding, training, and ongoing enablement for schools to maximize value from digital platforms. • Partner with the Digital team to ensure solutions are practical, user-centered, and aligned with school realities. • Develop and deliver communication materials, guidance, and best practices to support digital adoption. • Monitor usage, adoption levels, and maturity across schools, identifying gaps and improvement opportunities. • Support change management activities, including readiness assessments, stakeholder engagement, and continuous improvement. • Act as an advocate for schools in digital planning and as an advocate for digital strategy within schools Qualifications Minimum Qualifications • Relevant professional experience working with schools, education environments, or digital platforms. • Experience in training, support, or change enablement is an advantage Minimum Experience • 3-5 years of experience in education support, digital enablement, customer success, or stakeholder engagement roles. • Experience working directly with teachers, school leaders, or education teams is preferred. Job Specific Knowledge & Skills • Excellent English language skills, written and oral. • Excellent presentation and stakeholder management skills. • Ability to work collaboratively with educators, digital teams, and leadership stakeholders. • Strong relationship-building skills and the ability to establish trust across diverse school environments. • Ability to translate user needs and feedback into clear, actionable insights. • Experience supporting training, adoption, and change in a structured yet flexible manner. • Strong communication and presentation skills, tailored to different audiences. • High attention to detail with diligent follow-up and timely execution. • Ability to manage multiple priorities and work effectively under pressure. • Strong organizational and planning skills. • Cultural sensitivity and the ability to engage with diverse school communities. • Empathy for user needs and a user-centered mindset. • Ability to think strategically about digital maturity while supporting day-to-day adoption. What We Offer: Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational leaders. We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, so we place a special emphasis on professional development, coaching, and training. Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves. This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company. Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance. Show more Show less

Minimum Qualifications: • Relevant professional experience working with schools, education environments, or digital platforms. • Experience in training, support, or change enablement is an advantage. Minimum Experience: • 3-5 years of experience in education support, digital enablement, customer success, or stakeholder engagement roles. • Experience working directly with teachers, school leaders, or education teams is preferred.

Main Duties: • Act as the primary liaison between schools and the Digital and Technology team to ensure strong alignment between educational needs and digital solutions. • Support effective adoption, usage, and maturity of digital tools across the school network. • Gather insights, feedback, and challenges from schools and translate them into actionable inputs for digital improvement. • Drive communication, engagement, and change management related to digital initiatives. Specific Duties: • Engage regularly with teachers, school leaders, and support staff to understand needs, challenges, and opportunities related to digital tools. • Collect, analyze, and prioritize feedback to inform product enhancements and digital roadmaps. • Support onboarding, training, and ongoing enablement for schools to maximize value from digital platforms. • Partner with the Digital team to ensure solutions are practical, user-centered, and aligned with school realities. • Develop and deliver communication materials, guidance, and best practices to support digital adoption. • Monitor usage, adoption levels, and maturity across schools, identifying gaps and improvement opportunities. • Support change management activities, including readiness assessments, stakeholder engagement, and continuous improvement. • Act as an advocate for schools in digital planning and as an advocate for digital strategy within schools.