Senior Field Service Engineer

A leading Medical Device company is actively recruiting a Senior Service Engineer for their Oman office. ***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.*** Key aspects of the role include: • Install, maintain and troubleshoot medical equipment at customer sites. • Lead technical support activities across an assigned territory. • Resolve technical issues and customer complaints efficiently. • Support service revenue through Service Agreements, preventive maintenance and spare parts. • Coordinate installations, training and service resources. • Maintain technical documentation, tools and spare parts inventory. • Ensure equipment and tools are maintained and calibrated. • Mentor and support Service Engineers with technical repairs and maintenance. • Monitor service performance and support the achievement of service targets. To be successful you will need to meet the following: • Omani Nationals preferred, due to nationalization requirements. • Degree in Biomedical, Electronics, Electrical, Mechanical Engineering, IT or a related field. • Minimum 5 years’ field service experience within medical devices, healthcare or life sciences. • Willingness to travel as needed for on-site customer support. • Driver's license required. • Excellent Arabic and English is a must. • Applicants should be available for face-to-face interviews in the location mentioned above. Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here. ***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.*** Show more Show less

Degree in Biomedical, Electronics, Electrical, Mechanical Engineering, IT or a related field. Minimum 5 years’ field service experience within medical devices, healthcare or life sciences. Willingness to travel as needed for on-site customer support. Driver's license required. Excellent Arabic and English is a must.

Install, maintain and troubleshoot medical equipment at customer sites. Lead technical support activities across an assigned territory. Resolve technical issues and customer complaints efficiently. Support service revenue through Service Agreements, preventive maintenance and spare parts. Coordinate installations, training and service resources. Maintain technical documentation, tools and spare parts inventory. Ensure equipment and tools are maintained and calibrated. Mentor and support Service Engineers with technical repairs and maintenance. Monitor service performance and support the achievement of service targets.