Center Director

Description • Acts as an effective change agent. • Demonstrates comprehensive understanding of all elements of healthcare delivery, including but not limited to strategy, business planning, operations and financial management. • Contributes to the development and responsibility for implementation of the ambulatory center strategic plan. • Responsible for overall coordination and administration of workflow. • Oversees and implements Fakeeh Care relevant policies, procedures, and guidelines, and ensures compliance with national and international standards, including accreditation requirements (e.g., CBAHI, JCI, CHI, etc.). • Responsible for requesting medications, supplies, and equipment as per the scope and work needs of the ambulatory center and in alignment with relevant Fakeeh Care policies. • Responsible for recruitment of staff as per work needs and approved manpower, and as per Fakeeh Care policies. • Closely monitors patient satisfaction, complaints, and DAMA data and develops corrective action plans accordingly. • Implements and monitors clinical and administrative performance indicators, identifies trends, and develops corrective action plans when suboptimal performance is noted • Plans and coordinates continuing education activities and training for staff based on needs assessment. • Plans, manages, and controls the budget for clinic services, resources, and facilities. • Submits required reports to administration. • Contributes to local and group committees’ membership. • Ensures the center maintains compliance with all relevant laws and regulations. • Ensures to provide a safe and functional environment for all patients, visitors, and staff. • Leads staff engagement initiatives to create a motivated and loyal workforce. • Other duties as assigned within the scope of the job. Requirements Skills and Abilities: • Demonstrates strong communication and interpersonal skills. Experience 10+ years’ experience in the Healthcare sector and a minimum of 5 years’ experience in a leadership role in recognized medical centers. Education MBBCh or MD (Medical school). Specialty (residency) training is a preferred Language Excellent command of oral and written English and Arabic. Show more Show less

10+ years in the healthcare sector with a minimum of 5 years in a leadership role in recognized medical centers. MBBCh or MD (Medical school); specialty (residency) training is preferred. Excellent command of oral and written English and Arabic.

Act as an effective change agent. Demonstrate comprehensive understanding of all elements of healthcare delivery, including strategy, business planning, operations and financial management. Contribute to the development and implementation of the ambulatory center strategic plan. Responsible for overall coordination and administration of workflow. Oversee and implement policies, procedures, and guidelines, ensuring compliance with national and international standards (e.g., accreditation requirements such as CBAHI, JCI, CHI). Manage procurement of medications, supplies, and equipment per center needs and policies. Recruit staff per manpower requirements and policies. Monitor patient satisfaction, complaints, and DAMA data; develop corrective action plans. Implement and monitor clinical and administrative performance indicators; analyze trends and implement corrective actions when performance is suboptimal. Plan and coordinate continuing education and training for staff. Plan, manage, and control the budget for clinic services, resources, and facilities. Submit required reports to administration. Contribute to local and group committees’ membership. Ensure center compliance with applicable laws and regulations. Ensure a safe and functional environment for patients, visitors, and staff. Lead staff engagement initiatives. Perform other duties as assigned within the scope of the job.