Associate Manager of Culinary

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region. Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland. What You'll Do? • Lead kitchen execution across multiple outlets, ensuring consistent quality, speed, and cleanliness • Implement and maintain SOPs, recipes, portioning, and presentation standards • Coach and support kitchen teams on station performance, service readiness, and peak-hour execution • Monitor food safety, hygiene, and licensing compliance with Quality & Compliance teams • Conduct regular outlet visits, quality checks, and operational audits—driving action plans • Support inventory control, waste reduction, and food cost optimization • Partner with Ops and Restaurant Managers on labor planning, productivity, and kitchen KPIs • Support new menu launches, product trials, and seasonal rollouts • Lead kitchen readiness for new openings and ensure smooth execution What Are We Looking For? • 5+ years of kitchen/operations leadership experience (multi-outlet preferred) • Strong knowledge of fast-paced, high-volume service environments • Proven ability to train teams, enforce standards, and improve performance • Strong understanding of food cost, waste control, inventory discipline, and operational KPIs • Confident, hands-on leader with strong communication and coaching skills • High standards for quality, consistency, and customer experience Recruitment Process and Timeline First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks. So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong. Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we're all proud to work for. Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of. Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite. Show more Show less

5+ years of kitchen/operations leadership experience (multi-outlet preferred). Strong knowledge of fast-paced, high-volume service environments. Proven ability to train teams, enforce standards, and improve performance. Strong understanding of food cost, waste control, inventory discipline, and operational KPIs. Confident, hands-on leader with strong communication and coaching skills. High standards for quality, consistency, and customer experience.

Lead kitchen execution across multiple outlets, ensuring consistent quality, speed, and cleanliness. Implement and maintain SOPs, recipes, portioning, and presentation standards. Coach and support kitchen teams on station performance, service readiness, and peak-hour execution. Monitor food safety, hygiene, and licensing compliance with Quality & Compliance teams. Conduct regular outlet visits, quality checks, and operational audits—driving action plans. Support inventory control, waste reduction, and food cost optimization. Partner with Ops and Restaurant Managers on labor planning, productivity, and kitchen KPIs. Support new menu launches, product trials, and seasonal rollouts. Lead kitchen readiness for new openings and ensure smooth execution.