Control Room Supervisor I EXA Ceramics

Job description: Job Purpose To manage and oversee the operations of the security control room, ensuring effective monitoring, incident response, and coordination of security personnel to maintain safety and protect assets. Key Accountability Areas Control Room Operations • Supervise day-to-day operations of the security control room to ensure effective and uninterrupted functioning. • Supervise and ensure that all security systems, including CCTV, alarms, and access control, are fully operational and properly maintained. Monitoring & Surveillance • Supervise continuous real-time monitoring of all secured premises and sensitive areas. • Ensure prompt and appropriate response to security alerts, incidents, or potential breaches. Incident Management • Supervise and coordinate security response teams during emergencies or critical situations. • Ensure accurate, detailed, and timely documentation of all security incidents and actions taken. Team Leadership • Assign duties and responsibilities to control room operators based on operational requirements. • Supervise team performance and provide guidance, coaching, and training on security procedures and protocols. Communication and Coordination • Act as the primary communication link between control room staff, security personnel, management, and external emergency services. • Ensure clear and effective information flow during both routine operations and emergency situations. Compliance and Governance • Ensure all control room activities adhere to company security policies, procedures, and applicable local regulations. • Identify and report any non-compliance or security risks to relevant stakeholders. Reporting and Documentation • Prepare and submit comprehensive daily, weekly, and monthly reports on control room operations, incidents, and performance. • Maintain well-organized records to support audits, investigations, and management reviews. Role Accountability HR Proficiency: • Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. • Ability to recognize low performers and guide them to improve or release them. • Ability to treat subordinates equally without any discrimination. • Assessment criteria of subordinates is performance that leads to planned results. • Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: • Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. • Able to anticipate problems and make the necessary proactive steps to prevent them • Ability to take necessary and proper timely decisions. Delivery: • Deliver the required results in timely manner with required quality and cost. • Making a Tangible Difference: • Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: • Able to transform the corporate goals into business plans. • Able to Plan, follow-up and execute those plans, whether they are annual or development plans. • Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. • Provide periodic work progress reports. • Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: • Develop the organizational structure according to the current requirements taking into consideration future and development plans. • Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: • Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. • Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. • Promote the automated systems and using them fully, to spread its culture. Quality: • Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: • Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: • Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Safety Engineering or Any relevant fieldWork Experience 4 to 6 YearsTechnical / Functional Competencies Physically fitAsset SecuritizationBuilding SecuritySecurity AdministrationSecurity AnalysisSecurity ArchitectureSecuritySecurity Best PracticesSecurity DesignSecurity ManagementSecurity RegulationsSecurity Policy ManagementSecurity TrainingSystems SecurityWarehouse Security Profile description: Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com Show more Show less

Oversee day-to-day operations of the security control room to ensure effective and uninterrupted functioning. Supervise and ensure that all security systems (CCTV, alarms, access control) are fully operational and properly maintained. Monitor real-time surveillance of secured premises and respond promptly to security alerts and incidents. Coordinate security response teams during emergencies; document all incidents accurately and timely. Lead and assign duties to control room operators; provide guidance, coaching, and training on security procedures. Serve as the primary communications link between control room staff, security personnel, management, and external emergency services; maintain clear information flow during routine and emergency operations. Ensure compliance with company security policies, procedures, and local regulations; identify and report non-compliance or security risks. Prepare and submit daily, weekly, and monthly reports; maintain records for audits and investigations. Manage budgeting and cost efficiency; develop organizational structure, job descriptions, and deployment as needed. Promote and implement automated security systems and IT solutions relevant to the role and business.