Senior Manager – Wealth Operations Reconciliation

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. Senior Manager – Wealth Operations Reconciliation The position will provide dedicated leadership, accountability, governance, and risk oversight for one of the most critical control functions within Wealth Management Operations, while supporting the department's broader objectives of operational excellence, risk reduction, scalability, and sustainable growth. Reconciliation is one of the most critical control functions within Wealth Operations, serving as the primary mechanism for validating the accuracy and completeness of client assets, cash balances, trading activity, settlement records, and custodian positions. Any breakdown in this process can lead to financial losses, client impact, regulatory breaches, audit findings, reputational damage, and management escalation. The importance of reconciliation as a key operational control is also reflected in other operational functions where reconciliation, risk management, reporting, and control oversight are recognized as dedicated support activities. The Wealth business continues to expand in terms of: • Assets Under Management (AUM) • Number of clients and transactions • Product complexity • Multi-market and multi-custodian operating model • Regulatory and governance expectations • Dependence on technology platforms and external service providers As transaction volumes and operational complexity increase, reconciliation activities can no longer be managed effectively as a secondary responsibility within existing teams. The function requires dedicated management oversight to ensure that all cash and stock positions are accurately reconciled, investigated, escalated, and resolved within defined timelines. Currently, reconciliations involve multiple data sources, booking platforms, custodians, settlement systems, and internal ledgers. This increases the likelihood of: • Unresolved cash breaks • Stock position discrepancies • Incorrect asset holdings • Delayed exception resolution • Control weaknesses • Increased operational risk exposure: • Accurate reconciliation of all client cash balances • Verification of stock and security positions • Timely identification of discrepancies • Immediate escalation of material exceptions • Full transparency of unresolved breaks • Own the reconciliation governance framework • Monitor control effectiveness • Drive root-cause analysis and corrective actions • Maintain audit-ready documentation and evidence Show more Show less

Provide dedicated leadership, accountability, governance and risk oversight for the wealth operations reconciliation function; support the department's objectives of operational excellence, risk reduction, scalability and sustainable growth. Ensure accurate reconciliation of all client cash balances and stock positions across multiple data sources, booking platforms, custodians, settlement systems and internal ledgers; investigate, escalate and resolve discrepancies within defined timelines; own the reconciliation governance framework; monitor control effectiveness; drive root-cause analysis and corrective actions; maintain audit-ready documentation and evidence; ensure timely identification of discrepancies, escalation of material exceptions, and full transparency of unresolved breaks.