Key Account Manager (Arab National)

Company Description Trustone Group is a tech-oriented international firm and the master distributor of PUDU Robotics in the GCC region, with its GCC headquarter in Riyadh. Founded in 2023 and originating from China, the company focuses on bringing advanced robotics solutions to enterprise clients. Trustone Group operates across China, Saudi Arabia, UAE, and Singapore, offering strong regional and international exposure. Team members collaborate with diverse stakeholders to support innovative robotics implementations and long-term client partnerships. Role Description This is a full-time, on-site Key Account Manager role based in Riyadh, Saudi Arabia. The Key Account Manager will manage and grow strategic customer relationships, serving as the primary point of contact for key enterprise accounts in the robotics and technology sector. Day-to-day responsibilities include understanding client needs, preparing business plans, coordinating solutions with internal teams, and ensuring high levels of customer satisfaction. The role involves monitoring account performance, identifying upsell and cross-sell opportunities, and preparing regular reports and forecasts. The Key Account Manager will also participate in meetings, presentations, and demonstrations to support sales growth and long-term partnerships. Qualifications • Strong Account Management and Key Accounts experience, with a track record of managing strategic client relationships. • Demonstrated Analytical Skills (Excel) and Business Planning capabilities, including forecasting, pipeline management, and performance reporting. • Customer Service mindset, with the ability to handle inquiries, resolve issues, and maintain high client satisfaction. • Experience in B2B technology, robotics, or related industries is preferred. • Excellent communication, negotiation, and presentation skills (PowerPoint). • Ability to work collaboratively with cross-functional teams and handle multiple priorities. • Bachelor’s degree in Business, Engineering, Marketing, or a related field, or equivalent practical experience. • Proficiency in Arabic, English and French. Show more Show less

Strong Account Management and Key Accounts experience, with a track record of managing strategic client relationships. Demonstrated Analytical Skills (Excel) and Business Planning capabilities, including forecasting, pipeline management, and performance reporting. Customer Service mindset, with the ability to handle inquiries, resolve issues, and maintain high client satisfaction. Experience in B2B technology, robotics, or related industries is preferred. Excellent communication, negotiation, and presentation skills (PowerPoint). Ability to work collaboratively with cross-functional teams and handle multiple priorities. Bachelor’s degree in Business, Engineering, Marketing, or a related field, or equivalent practical experience. Proficiency in Arabic, English and French.

Manage and grow strategic customer relationships, serving as the primary point of contact for key enterprise accounts in the robotics and technology sector. Day-to-day responsibilities include understanding client needs, preparing business plans, coordinating solutions with internal teams, and ensuring high levels of customer satisfaction. Monitor account performance, identify upsell and cross-sell opportunities, and prepare regular reports and forecasts. Participate in meetings, presentations, and demonstrations to support sales growth and long-term partnerships.