Sales Consultant

Long Description Job Summary Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services. Job Responsibilities • Deliver on sales and customer satisfaction objectives • Maintains good relationships with customers by meeting and exceeding their expectations • Answers customers’ questions on the phone or introduces or refers callers to the appropriate person • Ensures customers’ awareness of all products and services available • Resolve complaints with sensitivity and involve others when needed • Addresses customer hesitation and resistance • Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle • Ensures that the details of all vehicle transactions are accurately documented and registered • Conducts a memorable hand over with the customer • Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing) • Prospects for new customers • Captures prospect information and maintains a prospect database • Communicates with customers periodically to ensure that positive relationships are maintained • Follow the Order-to-Delivery process to ensure customer satisfaction Candidate Requirements • 2 - 4 years of experience in the sales field or in the hospitality sector • Bilingual - good command of both English and Arabic • Ability to solve practical problems • Excellent communication and interpersonal skills • Customer oriented and enjoys interaction with people • Posses high level of selling and convincing skills • Team Player Education High School / Diploma Bachelor’s Degree Show more Show less