Account Management

Overview As an Account Management, you will lead the strategic customer relationship and account plan for complex enterprise accounts, bringing together Microsoft teams, partners, and customer stakeholders to deliver business outcomes. You will identify and develop new growth opportunities, build executive relationships, orchestrate strategic sales motions, and manage pipeline and execution to drive revenue and consumption growth. At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone. Responsibilities • Cultivate and expand executive-level relationships with top telecommunication customers, positioning Microsoft’s capabilities in alignment with each customer's business priorities. • Proactively develop a deep understanding of the customer’s strategies, industry trends, and market dynamics to accelerate their digital transformation goals. • Lead the orchestration of internal teams and partners to deliver innovative, strategic solutions that drive customer value and digital business outcomes. • Oversee and execute comprehensive account plans, ensuring engagements deliver high-impact results, meet sales goals, and unlock new growth opportunities. • Serve as a trusted advisor to key stakeholders by translating Microsoft solutions into business impact and helping customers navigate transformative change in the telecommunications space. Qualifications Required/Minimum Qualifications • Master's Degree in Business Administration and 4+ years of relevant industry, digital transformation, consulting, or technology experience OR Bachelor's Degree in Business, Technology, or related field and 6+ years of relevant experience OR equivalent experience. Preferred Qualifications • Master's Degree in Business Administration and 6+ years of relevant experience OR Bachelor's Degree in Business, Technology, or related field and 5+ years of relevant experience OR equivalent experience. • 5+ years of account management experience or equivalent. • Strong track record in strategic customer engagement, digital transformation, and complex sales, including executive-level relationship management, consultative selling, business acumen, opportunity orchestration, and leading cross-functional teams to deliver customer and business outcomes. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Required/Minimum Qualifications: Master's Degree in Business Administration and 4+ years of relevant industry, digital transformation, consulting, or technology experience OR Bachelor's Degree in Business, Technology, or related field and 6+ years of relevant experience OR equivalent experience. Preferred Qualifications: Master’s Degree in Business Administration and 6+ years of relevant experience OR Bachelor's Degree in Business, Technology, or related field and 5+ years of relevant experience OR equivalent experience. 5+ years of account management experience or equivalent. Strong track record in strategic customer engagement, digital transformation, and complex sales, including executive-level relationship management, consultative selling, business acumen, opportunity orchestration, and leading cross-functional teams to deliver customer and business outcomes.

Cultivate and expand executive-level relationships with top telecommunication customers, positioning Microsoft’s capabilities in alignment with each customer's business priorities. Proactively develop a deep understanding of the customer’s strategies, industry trends, and market dynamics to accelerate their digital transformation goals. Lead the orchestration of internal teams and partners to deliver innovative, strategic solutions that drive customer value and digital business outcomes. Oversee and execute comprehensive account plans, ensuring engagements deliver high-impact results, meet sales goals, and unlock new growth opportunities. Serve as a trusted advisor to key stakeholders by translating Microsoft solutions into business impact and helping customers navigate transformative change in the telecommunications space.