Business Analyst - 12 Months Contract

Contract Duration: 1 Year We are looking for an experienced Business Analyst to join one of our clients on a 1-year contract. The successful candidate will bridge business needs and technology delivery across enterprise digital transformation initiatives. The role involves engaging stakeholders, analyzing business processes, defining clear requirements, and supporting delivery teams in implementing practical, user-focused, and measurable solutions. Key Responsibilities • Engage with business stakeholders to understand objectives, challenges, operating processes, and desired outcomes. • Plan and facilitate discovery workshops, interviews, process walkthroughs, and requirements-gathering sessions. • Elicit, analyze, document, validate, and manage business, functional, and non-functional requirements. • Develop business requirements documents, user stories, use cases, acceptance criteria, process maps, and supporting analysis. • Translate business needs into clear and testable requirements for technical and delivery teams. • Perform current-state and future-state analysis, gap assessments, impact analysis, and process improvement studies. • Collaborate with Product Owners to refine and prioritize product backlogs based on business value and delivery dependencies. • Work with Technical Leads and Solution Architects to ensure requirement feasibility and alignment with proposed solutions. • Support UX and service design activities by defining user needs, journeys, personas, pain points, and expected outcomes. • Maintain requirements traceability and manage changes to scope, assumptions, dependencies, and decisions. • Collaborate with QA teams to review test scenarios, support User Acceptance Testing (UAT), and validate delivered functionality. • Support release readiness, stakeholder communications, training inputs, operational handover, and post-implementation reviews. • Identify business risks, issues, dependencies, and improvement opportunities. • Prepare presentations, status updates, dashboards, and decision materials for business and project stakeholders. Required Qualifications & Experience • Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field. • 5+ years of experience as a Business Analyst within digital transformation, application development, or enterprise technology programs. • Strong experience in requirements elicitation, analysis, documentation, validation, and lifecycle management. • Experience developing user stories, acceptance criteria, use cases, process flows, business rules, and requirement traceability matrices. • Practical experience with Agile and Scrum, including backlog refinement, sprint planning, reviews, and retrospectives. • Good understanding of system integrations, REST APIs, data flows, user interfaces, and enterprise application concepts. • Experience supporting UAT, defect clarification, release readiness, and business sign-off. • Proficiency with tools such as Azure DevOps or Jira, Microsoft Visio, Microsoft Office, and collaboration platforms. • Strong analytical, problem-solving, facilitation, presentation, and documentation skills. • Excellent written and verbal communication skills with the ability to communicate effectively with both business and technical stakeholders. • Ability to manage multiple priorities and work effectively with limited supervision. Preferred Qualifications • Experience in government digital services, customer portals, mobile applications, or large-scale service transformation. • Knowledge of Microsoft Azure, Power Platform, CRM, workflow automation, and integration-led solutions. • Experience with data analysis, reporting, dashboards, or Business Intelligence platforms. • Understanding of business process management, service design, change management, and benefits realization. • Professional certification such as IIBA CBAP/CCBA, PMI-PBA, BCS Business Analysis, Scrum Product Owner, or equivalent is preferred Show more Show less

Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field. 5+ years of experience as a Business Analyst within digital transformation, application development, or enterprise technology programs. Strong experience in requirements elicitation, analysis, documentation, validation, and lifecycle management. Experience developing user stories, acceptance criteria, use cases, process flows, business rules, and requirement traceability matrices. Practical experience with Agile and Scrum, including backlog refinement, sprint planning, reviews, and retrospectives. Good understanding of system integrations, REST APIs, data flows, user interfaces, and enterprise application concepts. Experience supporting UAT, defect clarification, release readiness, and business sign-off. Proficiency with tools such as Azure DevOps or Jira, Microsoft Visio, Microsoft Office, and collaboration platforms. Strong analytical, problem-solving, facilitation, presentation, and documentation skills. Excellent written and verbal communication skills with the ability to communicate effectively with both business and technical stakeholders. Ability to manage multiple priorities and work effectively with limited supervision.

Engage with business stakeholders to understand objectives, challenges, operating processes, and desired outcomes. Plan and facilitate discovery workshops, interviews, process walkthroughs, and requirements-gathering sessions. Elicit, analyze, document, validate, and manage business, functional, and non-functional requirements. Develop business requirements documents, user stories, use cases, acceptance criteria, process maps, and supporting analysis. Translate business needs into clear and testable requirements for technical and delivery teams. Perform current-state and future-state analysis, gap assessments, impact analysis, and process improvement studies. Collaborate with Product Owners to refine and prioritize product backlogs based on business value and delivery dependencies. Work with Technical Leads and Solution Architects to ensure requirement feasibility and alignment with proposed solutions. Support UX and service design activities by defining user needs, journeys, personas, pain points, and expected outcomes. Maintain requirements traceability and manage changes to scope, assumptions, dependencies, and decisions. Collaborate with QA teams to review test scenarios, support User Acceptance Testing (UAT), and validate delivered functionality. Support release readiness, stakeholder communications, training inputs, operational handover, and post-implementation reviews. Identify business risks, issues, dependencies, and improvement opportunities. Prepare presentations, status updates, dashboards, and decision materials for business and project stakeholders.