General Manager

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 113 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world. We are seeking a highly commercial and dynamic General Manager with a strong track record in premium nightlife or lifestyle dining. The ideal candidate will bring solid pre-opening experience, with the ability to build an operation from the ground up, drive commercial performance, and successfully lead the venue through opening and beyond. Key Responsibilities: • Lead the overall operations and commercial performance of the venue, ensuring exceptional standards across guest experience, service, entertainment and F&B. • Take full ownership of the venue’s P&L, budgeting, forecasting, revenue generation and cost management, identifying opportunities to maximize profitability. • For new openings, lead pre-opening operational readiness, including recruitment, team structure, SOP implementation, OS&E coordination, training and launch preparation. • Develop and execute strategies to drive footfall, average spend, repeat business and overall revenue performance. • Work closely with Marketing, Entertainment, Culinary and Beverage teams to develop activations, events and experiences that strengthen the venue’s positioning and commercial performance. • Build, lead and develop a high-performing multicultural team, ensuring strong engagement, accountability and succession planning. • Maintain a strong presence on the floor, ensuring consistently high standards of service, guest engagement and VIP experience. • Build and maintain relationships with VIP guests, regular clientele, partners and key stakeholders to strengthen guest loyalty and brand reputation. • Monitor operational and financial KPIs, analyze performance trends and implement corrective actions and improvement initiatives where required. • Ensure full compliance with company standards, licensing requirements, health & safety regulations and all applicable operational policies. Ideal Candidate: • Proven experience as a General Manager within premium nightlife, lifestyle dining, or entertainment-led upscale dining concepts, with previous international experience considered an added advantage. • Strong pre-opening experience, from operational planning and recruitment through to opening readiness and launch. • Strong commercial acumen with hands-on experience in P&L, budgeting, forecasting, cost control and revenue optimization. • Proven ability to drive revenue, guest spend and overall venue performance. • Strong understanding of guest experience, VIP clientele and high-energy lifestyle operations. • Experience building, developing and leading large, multicultural teams. • Ability to collaborate closely with Marketing, Entertainment, Culinary, Beverage and other key functions. • Strong operational, organizational and stakeholder management skills. Show more Show less

Lead the overall operations and commercial performance of the venue, ensuring exceptional standards across guest experience, service, entertainment and F&B. Take full ownership of the venue’s P&L, budgeting, forecasting, revenue generation and cost management, identifying opportunities to maximize profitability. For new openings, lead pre-opening operational readiness, including recruitment, team structure, SOP implementation, OS&E coordination, training and launch preparation. Develop and execute strategies to drive footfall, average spend, repeat business and overall revenue performance. Work closely with Marketing, Entertainment, Culinary and Beverage teams to develop activations, events and experiences that strengthen the venue’s positioning and commercial performance. Build, lead and develop a high-performing multicultural team, ensuring strong engagement, accountability and succession planning. Maintain a strong presence on the floor, ensuring consistently high standards of service, guest engagement and VIP experience. Build and maintain relationships with VIP guests, regular clientele, partners and key stakeholders to strengthen guest loyalty and brand reputation. Monitor operational and financial KPIs, analyze performance trends and implement corrective actions and improvement initiatives where required. Ensure full compliance with company standards, licensing requirements, health & safety regulations and all applicable operational policies.