Agent-Restaurant Reservations

Additional Information Ticket Restaurant Job Number 26109142 Job Category Food and Beverage & Culinary Location Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Com mais de 100 hotéis premiados pelo mundo, o Ritz-Carlton Ladies and Gentlemen cria experiências excepcionais que acompanham os hóspedes muito após a estadia. Atraindo os melhores profissionais de hotelaria do mundo, que selecionam memórias duradouras, acreditamos que todo mundo alcança o sucesso quando tem a possibilidade de exercer criatividade, gentileza e compaixão. Todos os dias, estabelecemos o padrão para um serviço de luxo especial prestado em todo o mundo, nos orgulhando de proporcionar excelência nos cuidados e no conforto de nossos hóspedes. Seu papel será o de assegurar que os “padrões ouro” do The Ritz-Carlton sejam atendidos com a maior elegância e cuidado todos os dias. Estes padrões são a base do The Ritz-Carlton e nos orientam a melhorar a cada dia. Eles servem como fundação, e nossa crença na cultura interna que leva ao sucesso que rendeu a reputação do The Ritz Carlton como líder global em hotelaria de luxo. Como parte do nosso time, você aprenderá e demonstrará estes padrões ouro, que incluem nossa promessa para com os funcionários, nossa crença fundamental e nosso valores de atendimento. Nossa promessa para você é que oferecemos a chance de ter orgulho do seu trabalho e de quem trabalha com você. Ao entrar para o The Ritz-Carlton, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é. Show more Show less

Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.