Project Manager Technical Lead

We're hiring: Project Manager – Technical Lead | Syspos | Dubai, UAE Syspos is a UAE-based cloud POS and payments platform powering F&B, retail, and hospitality merchants. We're looking for a Project Manager – Technical Lead to own our client deployments and integration projects end to end, and to lead the technical team that delivers them. What you'll do • Lead and guide the technical implementation team, setting technical direction, reviewing work, and solving escalated issues • Run multiple client projects at once, from scoping and solution design to go-live and handover • Design technical solutions for client requirements, including system setup, data migration, and integrations • Own integration projects with payment providers, delivery aggregators, ERP/accounting systems, and hardware vendors • Work closely with the development team on client-specific features, APIs, and bug resolution • Manage project plans, timelines, risks, and status reporting to clients and internal stakeholders • Run UAT, sign off go-lives, and build documentation and standards for future rollouts What we're looking for • 5+ years in technical project delivery, with at least 2 years leading a technical team • Strong hands-on technical background: APIs, integrations, cloud systems, databases, and POS hardware/networking • Experience in POS, payments, SaaS, or hospitality/retail technology • Able to go deep on a technical problem and still manage the client and the timeline • Comfortable with project tools such as Jira, ClickUp, or similar • UAE/GCC experience preferred; Arabic and English is a plus • PMP, PRINCE2, or Agile/Scrum certification is a plus Reporting Directly to Head of Implementation Show more Show less

5+ years in technical project delivery; at least 2 years leading a technical team; strong hands-on technical background: APIs, integrations, cloud systems, databases, and POS hardware/networking; experience in POS, payments, SaaS, or hospitality/retail technology; able to manage client relationships and timelines while handling technical problem-solving; familiarity with project tools such as Jira, ClickUp, or similar; UAE/GCC experience preferred; PMP, PRINCE2, or Agile/Scrum certification is a plus.

Lead and guide the technical implementation team, setting technical direction, reviewing work, and solving escalated issues; Run multiple client projects at once, from scoping and solution design to go-live and handover; Design technical solutions for client requirements, including system setup, data migration, and integrations; Own integration projects with payment providers, delivery aggregators, ERP/accounting systems, and hardware vendors; Work closely with the development team on client-specific features, APIs, and bug resolution; Manage project plans, timelines, risks, and status reporting to clients and internal stakeholders; Run UAT, sign off go-lives, and build documentation and standards for future rollouts.