Capacity Mgmt. Monitoring Team Leader

JOB PURPOSE / ROLE: To understand the business needs of the assigned area of responsibility and to proceed to the development, configurations and delivery of the applications and systems required for efficiency and effectiveness of the business operations AREAS OF RESPONSIBILITY: Policies, Processes & Procedures • Implement approved departmental policies, processes, procedures and provides instructions to subordinates and monitors their adherence so that work is carried out in a skillful manner Day- to-day Operations • Monitors the day-to-day operations and ensure compliance with the established standards and procedures within SLA guidelines • Ensure all Operations completed within target timeframe Murex System Implementation • Carry of daily operational jobs in maintaining the system and application stability • Ensure that daily jobs on the system are running smooth and the backup of the systems and disaster recovery sites are running without issues • Communicates with the business operation of the assigned area of responsibility to identify and to better clarify its business needs • Analyses the business needs of the assigned area and supports the introduction of solutions that match the operating needs of the business needs • Monitors the local and international trends and best practices in the banking operating systems and proposes relevant improvements for increasing the efficiency and speed of operations Operational Efficiency • Ensure the availability of a consistent and streamlined with unit structure, in order to achieve error-free processing and high turnaround of service • Ensure archiving of all documents as per the policies and guidelines for sustainable operational efficiency Continuous Improvement • Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement Analyses & Reports • Direct and supervise analysis of data for to establish trends and efficiency/quality opportunities so that any necessary corrective/improvement actions can be applied • Review and lead the preparation of statistical reports according to prescribed schedules for use by senior management in decision making processes Safety, Quality & Environment • Ensure compliance to all relevant safety, quality and environmental management policies, procedures and controls across the department in order to guarantee employee safety, legislative compliance and a responsible environmental attitude • Related Assignments • Ensure the completion of assignments and ad-hoc requirements from business as well as Operations Management per direction QUALIFICATIONS & EXPERIENCE: Minimum Qualifications: • Bachelor degree in Computers science or related subject. Minimum Experience: • 6-8 years of relevant experience Technical Knowledge areas: • Advanced Knowledge of Murex products. • Advanced operational knowledge of Murex. • Should have the skill to set up books, configure accounting events, rules etc. such that the end postings should be as expected by the organization. • The candidate should be a team player, should be ready to interact with other experts in the team, so that delivery is assured before the dead-line. • Good command on speaking and writing English • Basic operational knowledge of Sun Unix, Java to work on the system in order to ensure the good health of the system and report/escalate of any potential issues Show more Show less

Bachelor degree in Computers science or related subject. 6-8 years of relevant experience. Advanced Knowledge of Murex products. Advanced operational knowledge of Murex. Should have the skill to set up books, configure accounting events, rules etc. such that the end postings should be as expected by the organization. Good command on speaking and writing English. Basic operational knowledge of Sun Unix, Java to work on the system in order to ensure the good health of the system and report/escalate of any potential issues.

Policies, Processes & Procedures: Implement approved departmental policies, processes, procedures and provide instructions to subordinates and monitor adherence. Day-to-day Operations: Monitor day-to-day operations and ensure compliance with standards and SLAs; ensure all operations completed within target timeframe. Murex System Implementation: Carry out daily operational jobs, maintain system and application stability; ensure backups and DR sites are running; communicate business needs; analyze and propose solutions; monitor trends and best practices. Operational Efficiency: Ensure consistent, streamlined structures for error-free processing and high turnaround; archiving documents per guidelines. Continuous Improvement: Identify opportunities for improvement of systems and processes; aim for cost reduction and productivity. Analyses & Reports: Direct and supervise data analysis to establish trends and opportunities; lead preparation of statistical reports for senior management. Safety, Quality & Environment: Ensure compliance with safety, quality and environmental policies. Related Assignments: Complete assignments and ad-hoc requirements from business and Operations Management.