Parisima Talent
Customer Support Executive - After Sales Location: Dubai, UAE Job Purpose: Provide exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction through phone, email, and other communication channels. Key Responsibilities: • Respond to customer queries promptly and professionally. • Resolve customer complaints and escalate complex issues when required. • Maintain accurate records of customer interactions in the system. • Follow up on customer requests and ensure timely resolution. • Meet service quality and response time targets. Requirements: • 1 to 3 years of customer service/support experience. • Strong communication and problem-solving skills. • Proficiency in MS Office and CRM systems. • Customer-focused with a positive attitude. • Immediate joiners preferred • Warranty Management experience preferred Show more Show less