Store Manager

POSITION OBJECTIVE • Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales • Implement operating procedures at the store as per the company and Brand standards • Promote the Loyalty Program of the company for maximizing loyalty and repeat sales • Provide feedback to the Area Manager and Operations Manager with regards to employees and products Key Responsibilities • Brief and guide the staff on achievement of the daily / weekly / monthly sales target • Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss • Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs • Ensure minimal stock loss manage stockrooms • Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times • Apply creative techniques to achieve / exceed the store sales target • Ensure has the required stock levels to maximize the sales • Weekly audit the store administration and resolve discrepancies if any • Manage the daily roaster, leave and grievances of the retail staff • Maintain the visual merchandising standards at the stores all the time as per set VM standards • Promote the Club Apparel Loyalty Program of the company for repeat sales • Supervise the store and provide feedback to the Area Manager with regards to the employees and products • Ensure awareness and vigilance at all times of security in the store without any negligence • Must be updated about the various brands of the group for suggestive selling to the customers • End to end store operations responsibility • Must be physically fit to stand for extended hours and heavy lifting Show more Show less

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