Product Manager

Position Summary The Product Manager is responsible for interfacing with the client to understand business requirements and communicate the same to the project team in the form of business requirements documents. The jobholder provides overall analysis and user experience design support to the project team in an individual capacity. The job holder must focus on defining the underlying business needs, documenting those needs, validating conceptual systems designs, and assuring delivery quality through the preparation of comprehensive testing scenarios and knowledge transfer. Responsibility Description Product Planning & Monitoring • Interfaces with clients and gains understanding of their requirements/processes and establishes objectives and key success factors. • Defines the vision for the product and creates a product road map based on the vision. • Sets clear overall objective, smaller micro goals and the steps required to get to each goal. • Translate/ review the translated business requirements through CRs/BRDs to communicate user requirements in Business terms to project team. • Create/ assess user stories and review comprehensive test cases that cover all business scenarios. • Maintains, defines, and analyzes updated requirements traceability matrix that determine the success of the product. • Monitors and evaluates product progress at each stage of the process to proactively prevent system failure. • Participates in scrum meetings and product sprints. • Determines strategic and tactical direction to ensure continued success. Coordinates with other product owners to plan, negotiate and interpret information on projects (whenever applicable). Backlog Management • Owns the product backlog before each meeting. • Manages and review the product backlog complexity and prioritize requirements based on changing priorities by ranking them against the strategic goals and initiatives and resolve priority conflicts between other Product Owners/ Product Managers. • Develop, implement, and monitoring production timelines across multiple departments. • Drives iteration goals and iteration content via prioritized stories to deliver the product fast and efficiently Responsibility Description Continue. Testing • Establishes story acceptance criteria, accepts stories into the baseline. • Develops user stories and define iterations for comprehensive business scenarios. • Defines comprehensive test cases that cover all business scenarios. • Defines system performance acceptance criteria. • Validate and reviews testing feedback and ensures adherence to functional and non-functional requirements to be prepared for UAT. • Verify that software releases produced meet customer’s expectations. Market Research & Business Development • Explore and look out for more options to improvise the product. • Evaluates ideas and guide new product initiatives from concept to implementation. • Cultivates client relationships to influence new and existing business opportunities. • Provides strategic and tactical input to the Management by evaluating new opportunities to up sell with existing clients. • Identifies, analyses, and explores customer needs through market analysis and competitive activities. • Identifies key decision makers and leverages opportunities to promote and sell company products and services. Responsibility Description Continue.. Engagement Management • Increases client satisfaction and drives revenue growth by developing a deep understanding of client's business, structure, challenges, and requirements by aligning the stakeholders internally and externally. • Ensure that different service requests/ CRs are efficiently planned and delivered to time, and progress is tracked, communicated, and escalated, and requisite actions taken, as necessary. • Responsible for all client communications, conflict resolution, and compliance on client deliverables • Interacts with respective stakeholders to identify and organize the steps for the next iterations part of planning process to plan and execute client requirements and set proper client expectations. • Drive the product and business-planning process across cross-functional teams of the company. • Participates in review process meetings with clients to discuss current performance against targets Policies, Systems, and Procedures • Recommends improvements to policies and directs the implementation of procedures and controls covering all areas of business analysis activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. • Must understand and embrace the corporate information security framework and perform his / her duties according to the policy, procedures, standards, and guidelines and ensure team members follow the standards and procedures Quality Management and Continuous Improvement • Ensures compliance to all relevant quality management procedures and controls to guarantee compliance and delivery of high-quality products/service. • Stimulates and contributes to the identification of opportunities for continuous improvement of systems, processes and practices considering best practices, improvement of business processes, cost reduction and productivity improvement. Responsibility Description Continue... MIS and Reports • Supervises the preparation of periodically and accurate MIS reports Academic/ Vocational Qualifications • Minimum Bachelor’s Degree in Computer Sciences / IT / Engineering Work Experience • Minimum 6 – 8 years of experience in a similar environment Work Experience Continue. Show more Show less

Bachelor’s Degree in Computer Sciences / IT / Engineering. Minimum 6 – 8 years of experience in a similar environment.

Product Planning & Monitoring: Interface with clients to understand requirements, define the product vision, create a roadmap, set objectives and success factors, translate business requirements into BRDs/CRs, develop user stories, maintain traceability, monitor progress, participate in scrum meetings, and determine strategic direction. Backlog Management: Own and prioritize the product backlog, manage complexity, align with strategic goals, resolve priority conflicts, and drive production timelines across departments. Testing: Establish story acceptance criteria, develop user stories and iterations, define comprehensive test cases, set performance criteria, review testing feedback, ensure adherence to requirements, and verify releases meet expectations. Market Research & Business Development: Explore opportunities, evaluate ideas from concept to implementation, cultivate client relationships, identify opportunities to upsell, analyze customer needs through market analysis and competitive activities. Engagement Management: Increase client satisfaction and revenue by understanding client business and requirements, plan and deliver service requests, manage client communications and expectations, drive product and business planning across cross-functional teams, and review performance with clients. Policies, Systems, and Procedures: Recommend improvements, ensure compliance with information security policies and procedures. Quality Management & Continuous Improvement: Ensure compliance with quality procedures and contribute to continuous improvement of systems and processes. MIS and Reports: Oversee preparation of MIS reports. Academic/ Vocational Qualifications: Minimum Bachelor’s Degree in Computer Sciences / IT / Engineering. Work Experience: Minimum 6 – 8 years in a similar environment.