Account Manager - Integrated Marketing & Communications

Responsibilities: • Act as the primary point of contact and strategic advisor for assigned clients, building trusted relationships through proactive communication, exceptional service and a strong understanding of their business objectives. • Manage integrated campaigns across branding, social media, digital marketing, creative, PR, influencer marketing, media, experiential, web, SEO & SEM. • Develop integrated marketing, communications, campaign and social media strategies that align with client objectives, target audiences and commercial goals. • Manage the end-to-end delivery of projects, including defining scope, developing timelines, allocating resources, managing budgets and coordinating with cross functional teams. • Prepare client proposals, presentations, campaign recommendations, scopes of work, meeting minutes, and project documentation to support ongoing account management and new business opportunities. • Attend client meetings, present strategic recommendations, manage feedback and approvals, and ensure clear communication throughout the project lifecycle. • Manage external vendors to ensure projects are delivered on time, within budget, and to the highest quality standards. • Identify opportunities to grow existing accounts through upselling and cross selling the agency's full suite of services while contributing to the overall revenue growth and client retention. • Collaborate closely with internal teams to ensure all deliverables meet brand guidelines, agency quality standards and agreed timelines. • Leverage AI-powered tools to enhance research, market analysis, strategic planning, creative ideation, reporting, presentation development, workflow efficiency and overall productivity while maintaining the highest standards of accuracy and quality. • Stay informed of industry trends, emerging technologies, platform updates, and best practices to continuously improve client strategies and agency capabilities. Skills & Experience: • 5+ years of agency experience, with proven UAE/GCC market exposure. • Strong understanding of integrated marketing, communications, digital marketing, branding, media, campaign strategy and pitching. • Demonstrated experience managing multidisciplinary teams and delivering integrated campaigns. • Excellent client servicing, presentation, communication and project management skills. • AI-literate, with the ability to integrate AI into day-to-day strategic and operational workflows. Qualifications: • Bachelor's degree in Marketing, Communications, Business, Advertising or a related field. • Fluent in English and Arabic (mandatory) Show more Show less

Bachelor's degree in Marketing, Communications, Business, Advertising or a related field. 5+ years of agency experience, with proven UAE/GCC market exposure. Fluent in English and Arabic (mandatory).