Operations Manager- Sea & Air Freight

· Operations Management: Establish and implement SOPs, delegate tasks effectively, prioritize urgent jobs, and ensure smooth daily operations. · Problem Solving & Compliance: Provide expert solutions for customs clearance delays, documentation issues, shipment handling, and other operational challenges. · Cost & Profitability Management: Optimize freight costs, routing, and resources while identifying cost-saving opportunities without compromising service quality. · Supplier & Performance Management: Manage supplier relationships, conduct regular performance reviews, analyze operational and financial data, and provide management with timely performance updates. · Have knowledge of all freight modes, including FCL, LCL, RORO, breakbulk, project cargo, etc. · Be familiar with all processes related to import, export, transit, and multimodal transport. · Have a strong understanding of port procedures. · Demonstrate expertise in reaching difficult destinations using various transport modes. · Understand the handling requirements of different cargo types, including temperature-controlled, high-value, and oversized cargo. · Be knowledgeable about all types of clearance applicable in the GCC and other regions. · Have awareness of free zone formalities. Requirements: · Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. · 7+ years of experience in logistics, freight forwarding, transportation, or operations management, with proven team leadership experience. · Strong knowledge of shipping, transportation, customs clearance, documentation, and logistics operations. · Proven ability to manage teams, set KPIs, improve operational performance, and implement SOPs. · Strong skills in cost control, budgeting, supplier management, and identifying cost-saving opportunities. · Excellent problem-solving, decision-making, communication, and negotiation skills. · Ability to analyze operational and financial data, prepare reports, and provide recommendations to management. · Experience managing transporters, shipping lines, suppliers, and logistics service providers. · Good knowledge of MS Office, especially Excel, and experience using logistics/ERP systems. · UAE logistics experience and knowledge of local customs and transportation procedures will be an advantage. · Proficiency in Microsoft Office Suite. · Valid driving license. Experience: · Sea & Air Freight Operations: 7 years (Required) Show more Show less