Senior Product Manager, Agentic AI Assistants (EMEA)

Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. About The Role AI assistants are no longer a feature at Deel — they're becoming the primary way both our customers and our own teams get work done. When a company hires, pays, and manages talent across 100+ countries, the complexity is enormous. Agentic AI is how we make that complexity disappear: assistants that answer compliance questions, draft contracts, resolve support tickets, and take action on a user's behalf — for thousands of customers and the internal teams who serve them. We're looking for a hands-on Product Manager to own and drive Deel's AI assistants across both internal-facing (employee and agent productivity) and external-facing (customer) surfaces. You'll lead an ambitious team of engineers, designers, and data scientists building products on the frontier of what LLMs can do — and you'll do it in a space that's changing weekly. This role is for someone who builds, ships, measures, and pivots fast. What You'll Do • Own the strategy, roadmap, and execution for Deel's agentic AI assistants — spanning both internal tools (for employees and support agents) and customer-facing experiences. • Be hands-on with the technology: prototype with LLM APIs, design tool-calling and agent workflows, write and run evals, and dig into traces and failure modes yourself rather than handing it all off. • Define what "good" looks like and build the evaluation systems to measure it — accuracy, latency, cost, safety, and task-completion rates — and use them to drive iteration. • Drive a team of ambitious engineers, designers, and data scientists, setting direction and maintaining momentum without turning the team into a process-heavy machine. • Stay at the frontier — continuously absorb new model capabilities, SDKs, and techniques (new model releases, agent frameworks, retrieval methods) and translate them into product bets ahead of the curve. • Move fast and pivot fast — ship MVPs, learn from real usage, and kill or redirect work decisively when the data or the technology shifts. • Partner deeply with engineering, design, data science, support, legal, and GTM teams to ship both robust backend agent systems and polished frontend experiences. • Balance internal efficiency (agent and employee productivity) with external delight (customer-facing assistants), ensuring quality on both. You'll Be a Great Fit If You • Have 6+ years of product management experience, with significant time(2+ years) owning AI-powered or technically complex products end to end. • Have hands-on experience building AI assistants or agents — not just specifying them — including direct work with LLM APIs. • Have built on OpenAI APIs (Chat Completions, Responses) and/or the Anthropic / Claude Agent SDK, or comparable agentic tooling. This is a strong plus. • Understand evals deeply — how to design them, what to measure, and how to use them to drive product quality and model selection. • Understand LLM capabilities and limitations: prompting, tool use / function calling, RAG and retrieval, latency/cost tradeoffs, and where models fail. • Are relentlessly curious and always learning — you keep up with a field that moves weekly and treat that pace as energizing, not exhausting. • Are comfortable with ambiguity and rapid iteration — you'd rather ship, measure, and adjust than wait for a perfect plan. • Can drive an ambitious cross-functional team, turning chaos into clarity and keeping execution sharp through lightweight agile practices. • Are an excellent communicator — clear, persuasive, and able to align engineers, designers, data scientists, and stakeholders around a shared bet. • Care deeply about quality — from the precision of an agent's output to the polish of the frontend UX. Bonus If You • Have shipped agentic products to production at scale (multi-step tool use, autonomous or semi-autonomous workflows). • Have a technical background — you can read code, use claude code(or similar tools), run a prototype, and reason about system architecture with engineers. • Have worked in global HR, payroll, compliance, or SaaS with structured, fast-changing domain knowledge. • Have experience grounding AI products in proprietary knowledge bases or retrieval systems. • Have partnered with support, content, or ops teams to deploy AI at scale. Why This Role Matters This is a high-visibility, high-leverage position at the center of Deel's AI strategy. The assistants you build will: • Define how every Deel customer and employee experiences the product. • Turn Deel's deep, proprietary global expertise into AI that takes action, not just answers questions. • Set the bar for AI product quality across the company. • Put Deel ahead of the curve in one of the fastest-moving areas in software. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and a