Director/Payments Products

Job Description Strategic Leadership & Vision Support the end-to-end product strategy across e& money consumer and merchant offerings by ensuring alignment with group-level priorities and growth objectives. Execute the strategy of the Group Fintech Center of Excellence from payments product perspectives, driving unified product frameworks, reusable modules, and consistent go-to-market models across markets. Create fintech opportunities (e.g., embedded finance, cross-border payments, open API marketplaces) into viable, scalable product solutions. Product Development & Innovation Lead product-aligned squads across App, CVM, Payments, and Embedded Finance to deliver modular, scalable, and high-performing products. Champion a fintech-as-a-service product model by developing APIs, SDKs, and embedded capabilities for internal and external partners. Execute monetization strategies through product bundling, platform reuse, and speed-to-market execution. Market Expansion & Localization Lead the international Responsibilities Strategic Leadership & Vision • Support the end-to-end product strategy across e& money consumer and merchant offerings by ensuring alignment with group-level priorities and growth objectives. • Execute the strategy of the Group Fintech Center of Excellence from payments product perspectives, driving unified product frameworks, reusable modules, and consistent go-to-market models across markets. • Create fintech opportunities (e.g., embedded finance, cross-border payments, open API marketplaces) into viable, scalable product solutions. Product Development & Innovation • Lead product-aligned squads across App, CVM, Payments, and Embedded Finance to deliver modular, scalable, and high-performing products. • Champion a fintech-as-a-service product model by developing APIs, SDKs, and embedded capabilities for internal and external partners. • Execute monetization strategies through product bundling, platform reuse, and speed-to-market execution. Market Expansion & Localization • Lead the international rollout of e& money products, ensuring they meet the unique regulatory, cultural, and customer needs of each market. • Partner with OpCo leadership to adapt product design, pricing, and go-to-market strategies for local competitiveness. • Identify and launch new product verticals tailored to high-growth international markets, enhancing customer value and brand presence. • Establish a global-to-local product governance model to maintain innovation speed while ensuring market compliance and operational readiness. Performance Management • Define and track KPIs such as app downloads, active users, transaction volumes by product/channel, revenue, EBITDA, and merchant/agent performance. • Continuously refine product-market fit using user research, behavioral analytics, and Voice of Customer (VOC) insights. • Conduct market and competitive intelligence to inform roadmap prioritization and product positioning. Stakeholder Engagement & Communication • Serve as a product advisor to the senior leadership teams across e& money, Finco, and OpCos. • Build and maintain strategic partnerships with financial institutions, technology providers, and ecosystem players to accelerate product adoption and growth. • Represent the product organization internally and externally, promoting innovation, market relevance, and customer value. • Partner with the Head of Experience to deliver seamless, conversion-optimized user journeys across all platforms. • Embed customer-centric design principles into all product development cycles. Team Development & Organizational Leadership • Lead and mentor a high-performance, multi-country product organization with teams in Egypt, Pakistan, UAE, and other markets. • Implement a product talent strategy, ensuring succession planning, career development, and capability building. • Foster a culture of accountability, speed, and innovation while ensuring alignment with corporate goals Qualifications Bachelor’s Degree in Computer Science or Business Management or related fields 12+ years of financial product development or leadership experience in fintech, financial services, banks or tech domains Show more Show less

Bachelor’s Degree in Computer Science or Business Management or related fields; 12+ years of financial product development or leadership experience in fintech, financial services, banks or tech domains.

Strategic Leadership & Vision: Support the end-to-end product strategy across e& money consumer and merchant offerings; execute the strategy of the Group Fintech Center of Excellence; create fintech opportunities into viable, scalable product solutions. Product Development & Innovation: Lead product-aligned squads across App, CVM, Payments, and Embedded Finance; champion a fintech-as-a-service product model with APIs, SDKs, and embedded capabilities; implement monetization through product bundling, platform reuse, and speed-to-market. Market Expansion & Localization: Lead international rollout, adapt product design and go-to-market strategies for local markets, identify and launch new product verticals, establish global-to-local governance. Performance Management: Define and track KPIs (downloads, active users, transaction volumes, revenue, EBITDA, merchant/agent performance); use VOC insights to refine product-market fit; conduct market and competitive intelligence. Stakeholder Engagement & Communication: Advise senior leadership; build partnerships with financial institutions, technology providers, and ecosystem players; represent product organization internally and externally; collaborate with Head of Experience on user journeys; embed customer-centric design. Team Development & Organizational Leadership: Lead and mentor a multi-country product organization; implement talent strategy with succession planning and capability building; foster accountability, speed, and innovation aligned with corporate goals.