RNS Technology Services
Location: Dubai, Customer Onsite Mode of work: Work from office (Daily) Job Summary We are seeking an experienced and highly skilled Proofpoint Email Security Administrator to manage, support, and optimize enterprise email security infrastructure within a BFSI environment. The candidate will be responsible for administration, monitoring, policy management, incident handling, troubleshooting, and operational support of Proofpoint Email Security solutions while ensuring compliance with banking and regulatory security standards. The ideal candidate should possess strong hands-on experience in Proofpoint technologies, email security operations, threat protection, phishing mitigation, and secure mail gateway administration. Key Responsibilities • Administer and manage Proofpoint Email Security platforms including: • Proofpoint Email Protection (PEP) • Proofpoint Targeted Attack Protection (TAP) • Proofpoint Email Fraud Defense (EFD) • Proofpoint Threat Response / TRAP • Proofpoint Information Protection / DLP • Monitor and analyze email threats including: • Phishing attacks • Business Email Compromise (BEC) • Malware and ransomware • Spoofing and impersonation attacks • Malicious URLs and attachments • Configure and manage: • Email security policies • Anti-spam and anti-malware rules • DLP policies • URL defense and attachment defense • SPF, DKIM, and DMARC policies • Perform email flow troubleshooting and mail routing analysis. • Support incident investigation and remediation activities related to email-based threats. • Integrate Proofpoint solutions with: • SIEM platforms • SOC operations • Microsoft 365 / Exchange Online • Active Directory / LDAP • Perform health checks, upgrades, tuning, and optimization of the platform. • Prepare operational reports, threat analysis dashboards, and compliance documentation. • Coordinate with internal security teams, SOC analysts, Microsoft Exchange administrators, and vendor support teams. • Ensure compliance with BFSI regulatory and security requirements. • Participate in change management, patch management, and security governance activities. • Provide L2/L3 operational support and participate in incident response activities. Required Skills Experience • 5–8 years of experience in Email Security Administration. • Minimum 3+ years of hands-on experience with Proofpoint solutions. • Strong understanding of: • SMTP protocol • Secure Email Gateway technologies • Email authentication standards (SPF, DKIM, DMARC) • Threat protection technologies • Malware analysis concepts • Experience with: • Microsoft Exchange / Exchange Online • Microsoft 365 Security • Email routing and mail hygiene • Incident management and troubleshooting • Knowledge of: • SOC operations • SIEM integration • Cybersecurity best practices • BFSI security and compliance requirements • Experience in handling phishing investigations and email threat remediation. • Good understanding of network security concepts and TCP/IP fundamentals. Preferred Certifications Mandatory / Preferred Proofpoint Certifications • Proofpoint Certified Email Protection Specialist • Proofpoint Certified Administrator Other Preferred Certifications • Any other email security solutions • CISSP or CISM Soft Skills • Strong analytical and troubleshooting skills • Excellent communication and stakeholder coordination • Ability to work in a high-pressure BFSI environment • Strong documentation and reporting skills • Team collaboration and incident handling capabilities Work Model • Full-time onsite deployment at customer location • Willingness to support after-hours activities during critical incidents or planned maintenance • Participation in on-call support rotation if required Show more Show less
5–8 years of experience in Email Security Administration. Minimum 3+ years of hands-on experience with Proofpoint solutions. Strong understanding of SMTP protocol, Secure Email Gateway technologies, email authentication standards (SPF, DKIM, DMARC), threat protection technologies, and malware analysis concepts. Experience with Microsoft Exchange / Exchange Online, Microsoft 365 Security, email routing and mail hygiene, incident management and troubleshooting. Knowledge of SOC operations, SIEM integration, cybersecurity best practices, BFSI security and compliance requirements. Experience in handling phishing investigations and email threat remediation. Good understanding of network security concepts and TCP/IP fundamentals.
Administer and manage Proofpoint Email Security platforms (PEP, TAP, EFD, TRAP, Information Protection / DLP); monitor and analyze email threats (phishing, BEC, malware/ransomware, spoofing, malicious URLs/attachments); configure and manage email security policies, anti-spam/anti-malware rules, DLP policies, URL/attachment defense, SPF/DKIM/DMARC; perform email flow troubleshooting and mail routing analysis; support incident investigations and remediation related to email threats; integrate Proofpoint with SIEM platforms, SOC operations, Microsoft 365 / Exchange Online, and Active Directory / LDAP; perform health checks, upgrades, tuning, and optimization; prepare operational reports, threat analysis dashboards, and compliance documentation; coordinate with internal security teams, SOC analysts, Microsoft Exchange admins, and vendor support; ensure BFSI regulatory compliance; participate in change management, patch management, and security governance; provide L2/L3 operational support and participate in incident response.
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