Middle East & India Business Development Manager Travel Retail M/W

Driving the expansion of the Middle East and India Travel Retail Zone, the Business Development Manager partners with a portfolio of key strategic operators across the region, playing a pivotal role in shaping the brand's presence in a fast-growing market. Reporting to the Travel Retail EMEA Area Manager, he/she drives sales performance across points of sale, generates revenue growth and market share gains, and elevates the brand's positioning by cultivating string, lasting relationships with our partners. Job description: Retail Sales Development • Define annual and monthly sell-out objectives in collaboration with the Area Manager. • Monitor retail performance through KPIs, optimize stock levels and assortment. • Conduct monthly sales analysis by operator and category. • Maintain strong relationships with Travel Retail operators and store managers. Coordination & Supervision • Contribute to the recruitment, animate, and support Beauty Consultants (BCs) across the region. • Set monthly objectives per BC and per point of sale. • Act as the main point of contact for BCs. • Analyze sales and provide recommendations to boost revenue and brand visibility. Training & Coaching • Deliver product training to BCs. • Identify training needs in collaboration with the Training Department. • Train and coach BCs, generic staff, and promoters during animations. • Organize dedicated seminars for BCs. Merchandising • Implement the annual animation plan across the region. • Ensure compliance with Diptyque merchandising guidelines in all points of sale. • Monitor stock levels and assortment. • Train BCs and store managers on merchandising policies and ensure reporting. Operator Relations • Build strong relationships with operators and store managers. • Provide regular field reporting. • Negotiate additional spaces and propose initiatives to increase brand visibility. • Participate in the organization of TFWA Cannes, a key event in the Travel Retail industry. Strategic & Competitive Intelligence • Identify new brands, launches, and competitive trends. • Detect opportunities for opening new points of sale. • Analyze consumer needs to anticipate market developments. Candidate Profile: Experience: you have at least 3 years of experience in Travel Retail or retail, ideally in luxury, fragrance, and beauty. Skills: • Strong adaptability in a constantly evolving environment. • Excellent interpersonal and intercultural skills. • Field-oriented and results-driven. • Managerial skills and analytical mindset. • Organization, rigor, and attention to detail. • Autonomy and team spirit. • Proficiency in Microsoft Office tools (PowerPoint, Excel, Word). • Languages: Fluent in English; Arabic is a strong asset. This position is based in Dubai and requires frequent travel (approximately 60%). Show more Show less

Retail Sales Development: Define annual and monthly sell-out objectives in collaboration with the Area Manager; Monitor retail performance through KPIs, optimize stock levels and assortment; Conduct monthly sales analysis by operator and category; Maintain strong relationships with Travel Retail operators and store managers.\n\nCoordination & Supervision: Contribute to the recruitment, animate, and support Beauty Consultants (BCs) across the region; Set monthly objectives per BC and per point of sale; Act as the main point of contact for BCs; Analyze sales and provide recommendations to boost revenue and brand visibility.\n\nTraining & Coaching: Deliver product training to BCs; Identify training needs in collaboration with the Training Department; Train and coach BCs, generic staff, and promoters during animations; Organize dedicated seminars for BCs.\n\nMerchandising: Implement the annual animation plan across the region; Ensure compliance with Diptyque merchandising guidelines in all points of sale; Monitor stock levels and assortment; Train BCs and store managers on merchandising policies and ensure reporting.\n\nOperator Relations: Build strong relationships with operators and store managers; Provide regular field reporting; Negotiate additional spaces and propose initiatives to increase brand visibility; Participate in the organization of TFWA Cannes.\n\nStrategic & Competitive Intelligence: Identify new brands, launches, and competitive trends; Detect opportunities for opening new points of sale; Analyze consumer needs to anticipate market developments.