Dubai based ETRM Application & IT Support Analyst – AED 25-30k PCM

Dubai based ETRM Application & IT Support Analyst – AED 25-30k PCM This is a fantastic opportunity for an ETRM Application & IT Support Analyst either currently based in Dubai or keen to relocate to Dubai, enjoy tax free money, lots of sunshine and all importantly, join the brand new / start-up asset backed commodity trading arm of a top 15 Global Oil Major and be part of that journey. IT IS 100% ESSENTIAL THAT YOU HAVE WORKED IN A SIMILAR IT SUPPORT OR BUSINESS ANALYST ROLE FOR A COMMODITY TRADING HOUSE WITH STRONG ETRM EXPERIENCE. IF YOU HAVEN'T WORKED FOR 3 YEARS+ IN ETRM THEN THIS IS NOT A SUITABLE ROLE FOR YOU AS MY CLIENT WON'T CONSIDER YOU. Company: Asset backed commodity trading firm setting up their global trading desk in Dubai Role: ETRM Application & IT Support Analyst Location: This is a Dubai (UAE) based role so it is essential that you either currently live or are happy to relocate to Dubai and work 5 days in their Dubai office (there will be more flexibility as they grow on working from home) Visa: Full UAE visa sponsorship and relocation allowance & assistance provided Salary: AED 25-30k PCM (£70-75k) basic tax free + relocation allowance & assistance + bonus + UAE visa sponsorship Job Summary ETRM Application & IT Support Analyst with 5-6 years of experience in Energy Trading and Risk Management (ETRM) systems and enterprise application support. The successful ETRM Application & IT Support Analyst will be responsible for providing functional and technical support for ETRM applications, managing static data, maintaining business-critical IT applications, developing or maintaining business solutions using Microsoft Power Apps, Power Automate, and creating insightful Power BI dashboards to support business decision-making. Key Responsibilities • Provide day-to-day support for ETRM applications, ensuring high availability and smooth business operations. • Manage and maintain static/master data within the ETRM system, including counterparties, products, pricing curves, locations, and portfolios. • Troubleshoot and resolve ETRM application issues reported by Trading, Operations, Risk, Finance, and Back Office users. • Monitor application performance and proactively identify system issues and process improvements. • Coordinate with vendors, business users, and IT teams for incident resolution, enhancements, and system upgrades. • Develop and maintain business applications and automation solutions using Microsoft Power Apps and Power Automate. • Design, develop, and maintain interactive Power BI dashboards and reports for business users and management. • Create data visualizations and KPIs to support trading, risk, operations, and finance functions. • Perform database queries, data validation, reconciliation, and troubleshooting activities. • Work closely with business stakeholders to identify opportunities for process automation, reporting enhancements, and operational efficiencies. Required Skills & Experience • Overall, 5-6 years of professional experience in Information Technology, with a strong background in application support and business systems gained working for a commodity trading house or consultancy working on-site at commodity trading houses • Experience working in a major commodity trading hub (London, Singapore, Geneva, Zurich, Houston or Dubai most likely), NOT in a support office. Please do not apply if you haven't worked for a commodity trading house in one of these locations • 3 years of experience supporting ETRM/CTRM platforms in commodity, energy, oil & gas, or trading environments. • Strong understanding of trade lifecycle, deal capture, risk management, settlements, invoicing, and operational processes. • Hands-on experience in static data management and ETRM system administration. • Hands-on experience with Microsoft Power Apps and Power Automate. • Hands on experience developing Power BI reports, dashboards, data models, and KPI tracking solutions. • Good knowledge of SQL Server, relational databases, database querying, and data analysis. • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline. For more information, please e-mail through an up-to-date copy of your CV to Ben at [email protected] Show more Show less

Overall, 5-6 years of professional experience in Information Technology, with a strong background in application support and business systems gained working for a commodity trading house or consultancy working on-site at commodity trading houses. Experience working in a major commodity trading hub (London, Singapore, Geneva, Zurich, Houston or Dubai most likely). Please do not apply if you haven't worked for a commodity trading house in one of these locations. 3 years of experience supporting ETRM/CTRM platforms in commodity, energy, oil & gas, or trading environments. Strong understanding of trade lifecycle, deal capture, risk management, settlements, invoicing, and operational processes. Hands-on experience in static data management and ETRM system administration. Hands-on experience with Microsoft Power Apps and Power Automate. Hands on experience developing Power BI reports, dashboards, data models, and KPI tracking solutions. Good knowledge of SQL Server, relational databases, database querying, and data analysis. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

Provide day-to-day support for ETRM applications, ensuring high availability and smooth business operations. Manage and maintain static/master data within the ETRM system, including counterparties, products, pricing curves, locations, and portfolios. Troubleshoot and resolve ETRM application issues reported by Trading, Operations, Risk, Finance, and Back Office users. Monitor application performance and proactively identify system issues and process improvements. Coordinate with vendors, business users, and IT teams for incident resolution, enhancements, and system upgrades. Develop and maintain business applications and automation solutions using Microsoft Power Apps and Power Automate. Design, develop, and maintain interactive Power BI dashboards and reports for business users and management. Create data visualizations and KPIs to support trading, risk, operations, and finance functions. Perform database queries, data validation, reconciliation, and troubleshooting activities. Work closely with business stakeholders to identify opportunities for process automation, reporting enhancements, and operational efficiencies.