Executive Assistant to CEO

ABOUT THE COMPANY Waves Investments & Properties L.L.C. is a Dubai-based real estate brokerage specialising in off-plan and secondary market transactions across the UAE. The firm works closely with leading developers including DAMAC Properties, Binghatti, and other marquee names in Dubai. We serve a diverse client base of investors, end-users, and HNWIs navigating one of the world’s most dynamic real estate markets. ROLE OVERVIEW The Executive Assistant serves as the CEO’s operational right hand, driving cross-functional execution and ensuring the leadership office operates with precision. This is not a traditional administrative role; the position demands: • Hands-on Dubai real estate experience • Advanced Excel skills for reporting and dashboards • CRM expertise (Zoho CRM, Salesforce, Leadrat, or equivalent) • Commercial acumen and ability to manage strategic projects alongside operational tasks The ideal candidate is a self-starter who can manage multiple priorities, investor communications, CRM governance, and content strategy, while supporting the CEO in both internal and external engagements. KEY RESPONSIBILITIES CEO Office & Executive Support • Manage CEO calendar, meetings, travel logistics, and daily priorities • Prepare briefing notes, presentations, and talking points for clients, developers, and investors • Draft and manage internal/external correspondence on behalf of the CEO • Establish meeting protocols, track follow-ups, and enforce accountability Business Operations & Process Management • Own and optimise workflows across sales, finance, and client servicing • Oversee CRM administration: data hygiene, lead assignment, pipeline reporting, and user adoption • Prepare client-facing documents: payment plans, invoices, commission agreements, refunds, and expense claims • Coordinate with finance on commission tracking, DLD fee processing, and reconciliations • Lead internal reporting using advanced Excel dashboards Real Estate Transaction Support • Support sales team on complex transactions, developer coordination, and DLD processes • Handle client escalations, cancellations, refunds, and fee waivers • Maintain knowledge base of ongoing projects, inventory, and market pricing Content & Brand Communication • Drive LinkedIn and social media presence through market commentary and thought leadership • Draft copy aligned with company positioning in Dubai real estate • Monitor market trends, regulatory changes, and competitor activity Lead & Event Management • Manage inbound and event-sourced lead lists; clean, enrich, and distribute leads • Coordinate logistics for exhibitions, developer events, and client engagement • Build and maintain lead tracking dashboards with KPIs and conversion analytics Strategic Projects • Run cross-functional projects as assigned by the CEO • Identify operational bottlenecks and propose solutions • Serve as the CEO’s proxy in meetings when required QUALIFICATIONS & REQUIREMENTS • Bachelor’s degree in Business, Engineering, or related field; MBA preferred • 5–10 years experience in Dubai real estate, operations, management consulting, or EA roles • Strong CRM proficiency (Zoho CRM, Salesforce, Leadrat, or similar) • Advanced Excel skills (formulas, pivot tables, dashboards, reporting) • Excellent written and verbal English; Arabic is a plus • Comfortable with financial documents: invoices, payment plans, P&L tracking, commissions • Experience managing social media and brand communication • Self-starter with high agency and strong organisational skills • Ability to manage multiple priorities under tight deadlines PREFERRED ATTRIBUTES • Experience in a startup or founder-led organisation • Knowledge of DLD processes, RERA regulations, and UAE real estate workflows • Understanding of off-plan vs. secondary market dynamics • Experience with data visualisation tools (Zoho Analytics, Power BI, Google Data Studio) • Awareness of UAE visa structures, MOHRE processes, and basic employment law COMPENSATION & BENEFITS Competitive salary commensurate with experience, performance-linked incentives, visa sponsorship, health insurance, annual leave per UAE Labour Law, and commission participation on closed transactions (subject to agreement). Show more Show less

Bachelor’s degree in Business, Engineering, or related field; MBA preferred. 5–10 years experience in Dubai real estate, operations, management consulting, or EA roles. Strong CRM proficiency (Zoho CRM, Salesforce, Leadrat, or similar). Advanced Excel skills (formulas, pivot tables, dashboards, reporting). Excellent written and verbal English; Arabic is a plus. Comfortable with financial documents: invoices, payment plans, P&L tracking, commissions. Experience managing social media and brand communication. Self-starter with high agency and strong organisational skills. Ability to manage multiple priorities under tight deadlines.

CEO Office & Executive Support: Manage CEO calendar, meetings, travel logistics, and daily priorities; Prepare briefing notes, presentations, and talking points for clients, developers, and investors; Draft and manage internal/external correspondence on behalf of the CEO; Establish meeting protocols, track follow-ups, and enforce accountability. Business Operations & Process Management: Own and optimise workflows across sales, finance, and client servicing; Oversee CRM administration: data hygiene, lead assignment, pipeline reporting, and user adoption; Prepare client-facing documents: payment plans, invoices, commission agreements, refunds, and expense claims; Coordinate with finance on commission tracking, DLD fee processing, and reconciliations; Lead internal reporting using advanced Excel dashboards. Real Estate Transaction Support: Support sales team on complex transactions, developer coordination, and DLD processes; Handle client escalations, cancellations, refunds, and fee waivers; Maintain knowledge base of ongoing projects, inventory, and market pricing. Content & Brand Communication: Drive LinkedIn and social media presence through market commentary and thought leadership; Draft copy aligned with company positioning in Dubai real estate; Monitor market trends, regulatory changes, and competitor activity. Lead & Event Management: Manage inbound and event-sourced lead lists; clean, enrich, and distribute leads; Coordinate logistics for exhibitions, developer events, and client engagement; Build and maintain lead tracking dashboards with KPIs and conversion analytics. Strategic Projects: Run cross-functional projects as assigned by the CEO; Identify operational bottlenecks and propose solutions; Serve as the CEO’s proxy in meetings when required.