Crew Duty Controller

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations. About The Role As a Crew Duty Controller, you will support the seamless delivery of worldwide Flight and Cabin Crew operations by ensuring the effective allocation of crew resources while maintaining safe, compliant, and efficient airline operations across a dynamic 24/7 environment. Yours is a role which will provide operational oversight of crew rosters, crew readiness, regulatory compliance, qualifications, and certifications, ensuring every operation is delivered in line with Flight Duty Time Limitations (FDTL), fatigue risk management principles, and applicable GACA, IATA, and ICAO regulations. You will also contribute to business continuity by managing operational disruptions, responding to flight and crew-related incidents, and coordinating timely solutions that balance operational performance, crew welfare, and customer commitments. The role requires confident decision-making, clear communication, and strong stakeholder management as you represent Crew Operations across the Operations Control Centre (OCC), partnering with internal teams, airport operations, external service providers, and regulatory authorities to ensure seamless day-to-day operations. There is an excellent opportunity to make a lasting impact by driving continuous improvement initiatives, analysing operational performance, supporting strategic projects, and helping shape a world-class crew operation that reflects Riyadh Air's ambition to redefine the future of aviation. About You Degree qualified, you will demonstrate at least 4 years of experience in crew control, crew scheduling, or planning. Ideally, you will have worked in a supervisory capacity. You are expected to have proven ability to manage disruptions and make timely, data-driven decisions in high-pressure situations. This role requires solid understanding of airline operations and aviation regulations. We’d love to hear from you even more if you have an certifications in aviation operations or crew resource management. This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly. Show more Show less

Degree qualified, with at least 4 years of experience in crew control, crew scheduling, or planning. Experience in a supervisory capacity preferred. Strong ability to manage disruptions and make timely, data-driven decisions in high-pressure situations. Solid understanding of airline operations and aviation regulations. Certifications in aviation operations or crew resource management are a plus.

Provide operational oversight of crew rosters, crew readiness, regulatory compliance, qualifications, and certifications. Ensure operations align with Flight Duty Time Limitations (FDTL), fatigue risk management principles, and applicable GACA, IATA, and ICAO regulations. Manage operational disruptions, respond to flight and crew-related incidents, and coordinate timely solutions balancing operational performance, crew welfare, and customer commitments. Represent Crew Operations across the Operations Control Centre (OCC) and collaborate with internal teams, airport operations, external service providers, and regulatory authorities. Drive continuous improvement initiatives and support strategic projects to shape a world-class crew operation.