Trading Operations Manager - Gold

Our client, a Dubai-based gold trading business backed by an established UAE group, is seeking an experienced Operations Manager to own the operations function end to end. This is a standalone, high-ownership role, you will be the operations lead for the business, working directly with senior leadership and reporting to the CFO. The business combines physical gold trading with a digital platform, so the role spans traditional trade operations and platform-driven growth. What You'll Do • Oversee daily trade operations: trade execution, settlement, logistics, and documentation • Manage relationships with refineries, logistics providers, customs authorities, and counterparties • Ensure regulatory compliance and risk management across the trade lifecycle, maintaining audit-ready records • Develop and implement operational processes and procedures to support platform functionality and growth • Monitor platform performance and work with technology, marketing, and sales teams to improve user experience, engagement, and revenue • Analyze market trends and provide data-driven input to strategic decisions • Manage budgets, resources, and timelines across operations • Build and lead the operations team as the business scales What We're Looking For • 5–7+ years in operations within gold, bullion, or commodity trading • Strong understanding of the trade lifecycle, logistics, and international compliance standards • Experience working with customs authorities, logistics vendors, and refineries preferred • Knowledge of LBMA standards and precious metals benchmarks is a strong advantage • Comfort operating in a lean, fast-paced environment with full ownership — this is a hands-on role, not a layered corporate structure • Exposure to digital platforms, fintech, or e-commerce operations is a plus • Proficiency in ERP systems and MS Office; strong analytical skills • Bachelor's in Business, Finance, Supply Chain, or related field (MBA preferred) • English fluency; Arabic or Hindi a plus Show more Show less

5–7+ years in operations within gold, bullion, or commodity trading. Strong understanding of the trade lifecycle, logistics, and international compliance standards. Experience working with customs authorities, logistics vendors, and refineries preferred. Knowledge of LBMA standards and precious metals benchmarks is a strong advantage. Comfortable operating in a lean, fast-paced environment with full ownership — this is a hands-on role, not a layered corporate structure. Exposure to digital platforms, fintech, or e-commerce operations is a plus. Proficiency in ERP systems and MS Office; strong analytical skills. Bachelor's in Business, Finance, Supply Chain, or related field (MBA preferred). English fluency; Arabic or Hindi a plus.

Oversee daily trade operations: trade execution, settlement, logistics, and documentation. Manage relationships with refineries, logistics providers, customs authorities, and counterparties. Ensure regulatory compliance and risk management across the trade lifecycle, maintaining audit-ready records. Develop and implement operational processes and procedures to support platform functionality and growth. Monitor platform performance and work with technology, marketing, and sales teams to improve user experience, engagement, and revenue. Analyze market trends and provide data-driven input to strategic decisions. Manage budgets, resources, and timelines across operations. Build and lead the operations team as the business scales.