Senior Customer Service Executive

• Process and follow up customers’ export and import shipments efficiently and accurately. • Serve the customer in all queries and requirements • Monitor shipment according to customer status and track & trace upon delivery. • Handle full sets of shipping Documentation timely and accurate until closing of files, • Ensure the highest standard of customer service. • Assisting with processing price quotes and rate negotiations. • Working in harmony with the relevant sales and operations teams, correcting when necessary to engage in activities, • Preparing periodic reports completely and on time. • Minimum 3-4 years work experience in similar role from the Freight Forwarding industry background. • Must posses strong communication skills – Written & Spoken. Apply for Job Do you wish to be one of those people who love what they do? You'll love it here. Please spare a few moments and fill in the application form. Nationality Afghanistan Aland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Cook Islands Costa Rica Ivory Coast Croatia Cuba Curacao Cyprus Czech Republic Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadaloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldava Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Phillipines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda Saint Barthelemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste (East Timor) Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands, British Virgin Islands, US Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Educational Qualification High School Associate Degree Bachelor's Degree Graduate or Professional Degree Post Graduate Upload Coverletter accept pdf files,max size: 1 MB Upload Resume accept pdf files,max size: 1 MB Show more Show less

Minimum 3-4 years work experience in a similar role from the Freight Forwarding industry background. Must possess strong written and spoken communication skills.

Process and follow up customers’ export and import shipments efficiently and accurately. Serve the customer in all queries and requirements. Monitor shipment according to customer status and track & trace upon delivery. Handle full sets of shipping documentation timely and accurately until closing of files. Ensure the highest standard of customer service. Assist with processing price quotes and rate negotiations. Work in harmony with the relevant sales and operations teams, correcting when necessary to engage in activities. Prepare periodic reports completely and on time.