Customer Service Advisor

We have an exciting opportunity for " Customer Experience Advisor" role with our client in Ras Al Khaima. Interested candidates are encouraged to send their CV to [email protected] Job Title :- Customer Experience Advisor Location: Ras Al Khaima Duration: Permanent • Candidates should ideally possess: ( Contact Centre or Customer Service Experience is Must ) • Strong customer service and communication skills. • Experience in handling customer queries through calls, chats, or emails. • Ability to cross-sell banking products and achieve sales targets. • Knowledge of banking products, processes, and customer servicing. • Strong complaint handling and customer resolution skills. • Understanding of compliance, security, and fraud prevention requirements. • Ability to accurately document customer interactions and maintain service quality standards. Interested candidates should send their CV along with the following details: • Expected salary • Visa/Work Permit status • Notice Period • Current Location UAE Nationals Only Show more Show less

Candidates should ideally possess: (Contact Centre or Customer Service Experience is Must). Strong customer service and communication skills. Experience in handling customer queries through calls, chats, or emails. Ability to cross-sell banking products and achieve sales targets. Knowledge of banking products, processes, and customer servicing. Strong complaint handling and customer resolution skills. Understanding of compliance, security, and fraud prevention requirements. Ability to accurately document customer interactions and maintain service quality standards.