Director Supply Chain Operations

Job Summary We are seeking an experienced Group Head of Supply Chain & Operations to lead and optimize the end-to-end supply chain across the Group. The ideal candidate will be responsible for driving operational excellence through effective demand planning, inventory management, warehousing, logistics, and procurement coordination while ensuring product availability, cost efficiency, and seamless operations across manufacturing, retail, wholesale, and e-commerce channels. Key Responsibilities • Develop and execute the Group's overall supply chain and operations strategy aligned with business objectives. • Lead demand planning and forecasting processes by collaborating with Sales, Marketing, Production, and Finance teams to ensure accurate inventory planning. • Oversee inventory management across warehouses and retail locations, ensuring optimum stock levels while minimizing excess and obsolete inventory. • Manage warehousing operations, including storage, inventory control, stock movement, and warehouse optimization. • Supervise domestic and international logistics operations, ensuring timely and cost-effective transportation, import/export compliance, and on-time deliveries. • Coordinate procurement activities with internal procurement teams to ensure timely sourcing of raw materials, packaging, and indirect purchases while maintaining supplier performance. • Monitor supply chain KPIs including inventory turnover, fill rate, OTIF (On-Time In-Full), forecast accuracy, logistics costs, warehouse efficiency, and order fulfillment. • Identify opportunities to improve operational processes, reduce costs, and enhance service levels through continuous improvement initiatives. • Collaborate closely with Manufacturing, Production, Retail, E-commerce, Finance, and Commercial teams to ensure smooth operational planning and execution. • Lead Sales & Operations Planning (S&OP) meetings and drive cross-functional alignment on demand and supply plans. • Ensure compliance with company policies, quality standards, and UAE regulatory requirements related to logistics, warehousing, and supply chain operations. • Manage relationships with logistics providers, freight forwarders, warehouse partners, and key suppliers to ensure high service levels. • Prepare operational reports, dashboards, and business insights for senior management. • Build, mentor, and lead a high-performing supply chain and operations team. Requirements • Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field. • Master's degree or professional certifications (CSCP, CPIM, CIPS, Lean Six Sigma, etc.) will be an advantage. • 12–18+ years of progressive experience in supply chain and operations, with at least 5 years in a senior leadership role. • Strong experience in Demand Planning, Inventory Management, Warehousing, Logistics, and Procurement Coordination. • Experience within the perfume, cosmetics, FMCG, luxury retail, consumer goods, or manufacturing industries is highly preferred. • Proven experience managing multi-site operations and leading cross-functional teams. • Strong understanding of ERP systems (SAP, Oracle, Microsoft Dynamics, or similar), inventory planning tools, and supply chain analytics. • Excellent analytical, commercial, negotiation, and problem-solving skills. • Strong leadership, stakeholder management, and communication abilities. Key Competencies • Strategic Supply Chain Leadership • Demand Planning & Forecasting • Inventory Optimization • Warehouse & Distribution Management • Logistics & Transportation Management • Procurement Coordination • Sales & Operations Planning (S&OP) • Cost Optimization & Process Improvement • KPI Management & Data Analysis • ERP Systems & Supply Chain Technology • Team Leadership & Change Management • Cross-functional Collaboration Show more Show less

Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Engineering, or a related field. Master's degree or professional certifications (CSCP, CPIM, CIPS, Lean Six Sigma, etc.) will be an advantage. 12–18+ years of progressive experience in supply chain and operations, with at least 5 years in a senior leadership role. Strong experience in Demand Planning, Inventory Management, Warehousing, Logistics, and Procurement Coordination. Experience within the perfume, cosmetics, FMCG, luxury retail, consumer goods, or manufacturing industries is highly preferred. Proven experience managing multi-site operations and leading cross-functional teams. Strong understanding of ERP systems (SAP, Oracle, Microsoft Dynamics, or similar), inventory planning tools, and supply chain analytics. Excellent analytical, commercial, negotiation, and problem-solving skills. Strong leadership, stakeholder management, and communication abilities.

Develop and execute the Group's overall supply chain and operations strategy aligned with business objectives. Lead demand planning and forecasting processes by collaborating with Sales, Marketing, Production, and Finance teams to ensure accurate inventory planning. Oversee inventory management across warehouses and retail locations, ensuring optimum stock levels while minimizing excess and obsolete inventory. Manage warehousing operations, including storage, inventory control, stock movement, and warehouse optimization. Supervise domestic and international logistics operations, ensuring timely and cost-effective transportation, import/export compliance, and on-time deliveries. Coordinate procurement activities with internal procurement teams to ensure timely sourcing of raw materials, packaging, and indirect purchases while maintaining supplier performance. Monitor supply chain KPIs including inventory turnover, fill rate, OTIF (On-Time In-Full), forecast accuracy, logistics costs, warehouse efficiency, and order fulfillment. Identify opportunities to improve operational processes, reduce costs, and enhance service levels through continuous improvement initiatives. Collaborate closely with Manufacturing, Production, Retail, E-commerce, Finance, and Commercial teams to ensure smooth operational planning and execution. Lead Sales & Operations Planning (S&OP) meetings and drive cross-functional alignment on demand and supply plans. Ensure compliance with company policies, quality standards, and UAE regulatory requirements related to logistics, warehousing, and supply chain operations. Manage relationships with logistics providers, freight forwarders, warehouse partners, and key suppliers to ensure high service levels. Prepare operational reports, dashboards, and business insights for senior management. Build, mentor, and lead a high-performing supply chain and operations team.