Head waiter

Role Overview At Daikan Izakaya Restaurant, our head waiter plays a pivotal role in ensuring an exceptional dining experience for every guest. Working in an onsite setting, the head waiter will act as a front-line ambassador of the restaurant, overseeing table service, coordinating with the kitchen staff, and ensuring that our esteemed guests enjoy the best of Japanese hospitality. Responsibilities • Greet and assist guests with a warm and welcoming demeanor. • Oversee the flow of service within the dining area to ensure excellent customer experience. • Coordinate with the kitchen and bar staff to manage meal orders efficiently. • Ensure the dining area is clean, hygienic, and well-maintained. • Resolve guest complaints promptly and effectively to enhance customer satisfaction. • Train and mentor junior staff in maintaining service standards. • Maintain inventory of supplies and place orders when necessary. Requirements for the Role • Proven experience as a head waiter or in a similar supervisory role in a high-end restaurant. • Exceptional communication skills with proficiency in English. • Detailed knowledge of food and beverage best practices. • Adept at multitasking and managing stressful situations. • Strong leadership qualities with an eye for detail and quality assurance. • Flexible availability to work evening shifts, weekends, and holidays as needed. • Prior experience within the Japanese dining or Izakaya setting is a plus. Show more Show less

Proven experience as a head waiter or in a similar supervisory role in a high-end restaurant. Exceptional communication skills with proficiency in English. Detailed knowledge of food and beverage best practices. Adept at multitasking and managing stressful situations. Strong leadership qualities with an eye for detail and quality assurance. Flexible availability to work evening shifts, weekends, and holidays as needed. Prior experience within the Japanese dining or Izakaya setting is a plus.

Greet and assist guests with a warm and welcoming demeanor. Oversee the flow of service within the dining area to ensure excellent customer experience. Coordinate with the kitchen and bar staff to manage meal orders efficiently. Ensure the dining area is clean, hygienic, and well-maintained. Resolve guest complaints promptly and effectively to enhance customer satisfaction. Train and mentor junior staff in maintaining service standards. Maintain inventory of supplies and place orders when necessary.