Manager - Operational Procurement

Job description: Manager - Operational Procurement Supply Chain / Materials & Contracts Proc. & Warehouse Management JOB PURPOSE: Provides enterprise-wide leadership across operational procurement covering materials and services, expediting, vendor onboarding, material cataloguing, and outsourced support teams, overseeing extensive procurement activities, high transaction volumes, and critical data processes. As a role central to uninterrupted plant operations, it ensures that essential materials and services are procured, delivered, and executed correctly on time, any deviation from which may directly jeopardise operational performance and production continuity. The role drives compliant, efficient, and timely execution of the P2P cycle across all EGA plants while guiding diverse internal and outsourced teams in a high-load environment. Through strong decision-making, stakeholder influence, and a commitment to process excellence, it ensures service reliability, operational resilience, and high-quality procurement outcomes. KEY ACCOUNTABILITIES Leadership & People Development • • Develop, implement, and govern departmental policies, processes, and procedures to ensure consistent, compliant, and controlled execution across Operational Procurement, Expediting, Vendor Onboarding, Materials Cataloguing, and Outsourced Services. • Provide clear direction to managers and ensure adherence to the approved governance model, internal controls, audit requirements, and industry best practices. • Establish clear objectives and performance standards for managers and teams, driving accountability and consistent delivery of departmental outcomes aligned with production and maintenance priorities. • Recruit, develop, and retain high-calibre talent, ensuring the organisation possesses the skills and capacity required to manage complex, high-volume operational activities. • Lead a culture of continuous improvement by delivering coaching, constructive feedback, and fair performance evaluations that enhance team capability and effectiveness. • Foster a collaborative, inclusive, and high-performance environment that reflects EGA’s values and promotes teamwork, innovation, and ownership. • Maintain clear job roles, responsibilities, and segregation of duties in line with the Delegation of Authority (DOA) to ensure control, clarity, and operational discipline. Operational Procurement & Supply Chain Services • Lead and manage the end-to-end Procure-to-Pay (P2P) process which forms the core of this role ensuring accurate RFQ creation, timely PO creation, effective supplier engagement, and smooth coordination across all procurement activities for materials and services. • Oversee critical P2P functions including expediting, service confirmation, GRN/SES posting, invoice alignment, and financial closure to maintain full compliance, accuracy, and operational efficiency. • Ensure reliable and on-time delivery of materials and services by driving disciplined P2P execution, supporting production continuity, service performance, and operational effectiveness across all plants. • Provide leadership and oversight to internal and outsourced teams operating within a high-volume P2P environment, ensuring consistency, process discipline, and high-quality transactional performance. • Resolve high-level conflicts and disputes arising from end users or suppliers, serving as the senior escalation point for issues related to scope clarity, delivery performance, service execution, pricing discrepancies, contractual interpretation, and P2P process breakdowns. Provide decisive guidance, negotiate solutions, and drive alignment across stakeholders to safeguard operational continuity, maintain supplier relationships, and uphold procurement governance. • Ensure Operational Procurement teams support Category Management by managing stock-material contracts, resolving related transactional issues, participating in cross-functional category activities, and escalating supplier non-compliance or operational risks as required • Foster strong cross-functional alignment with Smelter Operations, the ATA Refinery, Finance, and Supply Chain departments across all plants to ensure coordinated readiness and sustained business continuity. • Lead the expediting function to ensure reliable supplier delivery aligned with material and service requirement dates. • Implement proactive supplier engagement, early risk detection, and structured escalation mechanisms to prevent delays. • Strengthen supplier accountability through dashboards, KPIs, and performance monitoring frameworks. • Improve delivery reliability through consistent follow-up, timely issue resolution, and preventive actions. • Provide strategic oversight of the vendor onboarding process by ensuring supplier risks are assessed, compliance and documentation requirements are met, cycle times are optimised, and cross-functional alignment is maintained to activate only qualified, capable, and audit-ready suppliers. • Lead the end-to-end material master process from creation and modification to retirement ensuring accurate, compliant, and high-quality material data that supports efficient P2P execution, inventory planning, finance, and operational decision-making across all functions. • Provide strategic oversight of outsourced teams supporting Procurement, Vendor Onboarding, Material Cataloguing, and Expediting, ensuring SLA-driven performance, service quality, contractual compliance, continuous improvement, and seamless integration with internal stakeholders to enable efficient and reliable operations. Reporting & Compliance • Oversee accurate, timely, and reliable reporting across procurement, expediting, vendor onboarding, materials cataloguing, and outsourced operations. • Support executive decision-making through structured dashboards, analytics, and performance insights. • Ensure compliance with internal controls, procurement policies, governance standards, and regulatory requirements. • Identify and mitigate risks related to supply reliability, data integrity, and operational performance through strong monitoring and issue escalation. Systems, Processes & Continuous Improvement: • Applies deep SAP and process knowledge to re-engineer workflows, accelerate digital transformation, and implement innovative tools that elevate data integrity, transactional speed, and operational efficiency. • Collaborate closely with Supply Chain Excellence to standardise processes, implement best practices, accelerate automation, and deliver measurable improvements in operational effectiveness and service quality. • Drives system readiness, process discipline, and continuous improvement initiatives across all plants, ensuring consistent application of policies, strong internal controls, and sustainable enhancements to P2P and operational procurement performance. Decision-Making & Influencing Skills • Demonstrates strong, timely, and informed decision-making in fast-paced operational environments, ensuring continuity of procurement and supply chain activities during high-pressure situations.

Lead and govern operational procurement activities across materials and services, expediting, vendor onboarding, materials cataloguing, and outsourced support teams to ensure uninterrupted plant operations and compliant, efficient P2P execution. Develop and enforce departmental policies, processes, and controls; provide direction to managers; establish objectives and performance standards; recruit and develop talent; foster continuous improvement and a high-performance culture aligned with company values. Oversee end-to-end Procure-to-Pay (P2P) processes including RFQ creation, PO creation, supplier engagement, expediting, GRN/SES posting, invoice reconciliation, and financial closure; ensure reliable on-time delivery of materials and services across all plants; manage internal and outsourced teams in a high-volume environment; resolve high-level conflicts with stakeholders and drive alignment on scope, delivery, pricing, and contractual interpretation. Support category management through stock-material contracts, cross-functional collaboration, and risk escalation; drive cross-functional alignment with Smelter Operations, the ATA Refinery, Finance, and Supply Chain; lead expediting and supplier engagement with proactive risk detection and escalation mechanisms; strengthen supplier accountability via dashboards and KPIs; continuously improve delivery reliability through follow-up and preventive actions; oversee vendor onboarding for compliance, documentation, cycle times, and qualification; manage the material master process and ensure data integrity for P2P, inventory planning, finance, and operations; oversee outsourced teams for Procurement, Vendor Onboarding, Material Cataloguing, and Expediting with SLA-driven performance and integration with stakeholders. Maintain accurate, timely reporting across procurement functions, and enable executive decision-making with dashboards and analytics; ensure compliance with internal controls, procurement policies, governance standards, and regulatory requirements; identify and mitigate supply reliability and data integrity risks through monitoring and issue escalation; apply SAP and process expertise to re-engineer workflows, drive digital transformation, and improve operational efficiency; collaborate with Supply Chain Excellence to standardise processes and accelerate automation.