Senior Manager, Operations & Maintenance

About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Senior Manager who can help us move even faster. noon’s mission: Every door, every day. What you'll do: Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. As a Senior Manager – Operations & Maintenance, you will own the planning, design, execution, and continuous improvement of fulfillment infrastructure and facility capabilities across the network. You will ensure that our warehouses are always capacity-ready, operationally efficient, and built to scale in line with business growth. You will play a critical role in bridging fulfillment operations with facility planning and engineering, ensuring seamless execution, high equipment reliability, and optimized warehouse design in a fast-paced, high-growth environment. • Own end-to-end capacity planning across fulfillment centers, aligning infrastructure, layout, and equipment with current and future volume projections • Evaluate existing warehouse setups and proactively identify improvement opportunities across layout, storage systems, material handling equipment (MHE), and automation • Drive design and execution of new installations, expansions, and retrofits across sites to support business growth and peak readiness • Partner closely with Fulfillment Operations to translate volume forecasts into facility and process readiness plans • Lead initiatives to improve throughput, space utilization, flow efficiency, and cost optimization across fulfillment centers • Own maintenance strategy and execution for all critical infrastructure and equipment, ensuring high uptime and operational reliability • Establish and enforce preventive and predictive maintenance programs to minimize downtime and operational disruptions • Manage vendors, contractors, and cross-functional stakeholders for facility upgrades, capex projects, and installations • Ensure adherence to safety, compliance, and regulatory standards across all facilities and maintenance activities • Drive process standardization and operational discipline across sites for facility management and engineering practices • Leverage data and analytics to continuously monitor performance, identify bottlenecks, and drive improvements • Coordinate as a central point of contact for cross-functional alignment between operations, engineering, procurement, and leadership teams • Build and lead a high-performing team, fostering a culture of ownership, problem-solving, and continuous improvement • Promote the best of noon culture, principles, and values across sites What you'll need: • Proven experience in warehouse operations, fulfillment, facility management, or industrial engineering within e-commerce, logistics, or large-scale distribution environments • Strong understanding of warehouse design, layout planning, and material handling systems (racking, conveyors, automation, etc.) • Experience in capacity planning and translating demand forecasts into infrastructure requirements • Hands-on experience managing facility maintenance, uptime, and reliability programs • Demonstrated track record of leading capex projects, site expansions, or greenfield setups • Strong problem-solving and analytical skills with a data-driven and execution-focused mindset • Ability to work cross-functionally in a fast-paced, high-growth environment • Strong stakeholder management and vendor management capabilities • Bachelor’s/Master’s degree in Supply Chain, Engineering, Operations, or related field Who will excel? • We’re looking for people with high standards, who understand that hard work matters. • You need to be forward-thinking, detail-oriented, and highly execution-driven, with the ability to anticipate operational needs before they arise. • We need people who can connect the dots between demand, infrastructure, and execution, and build systems that scale seamlessly. • noon is not for everyone; readiness to adapt, pivot, and build from scratch is essential. Is this you? Show more Show less