Staff Product Manager, Deel IT

Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. About The Role Deel IT manages the full device lifecycle for Deel’s global workforce—procurement, shipping, support, and returns—across 100+ countries and a network of 50+ couriers and suppliers. It’s a high-stakes internal operation where SLAs are real and the cost of failure is visible. We’re hiring a Staff PM to own the Operations sub-team product surface. The engineering backlog is large and well-defined. The problems are understood. What’s needed is someone who can prioritise at pace, drive automation of manual processes across logistics and device lifecycle, and stay close to the data. This is an execution-heavy role, not a discovery-heavy one. What You’ll Do • Own and prioritise the product roadmap for Deel IT Operations, driving delivery from a large engineering backlog with urgency and precision. • Ship automation that removes humans from manual workflows—shipping label generation, real-time tracking aggregation, device condition documentation, and IT support resolution. • Own the metrics that matter. Examples include on-time device delivery rate, ticket response time, and revenue per ops and engineering headcount. You define good, track it, and close the gap. • Build reporting and early warning systems that surface SLA risk before it becomes a failure. • Work daily with engineering, operations, and supplier teams—translating frontline complexity into prioritised, well-scoped work. • Use AI tools actively in your day-to-day—research, synthesis, documentation, decision-making. This is an expectation, not a bonus. Essential What we’re looking for • 6+ years of product management experience, including at least 1 year in a Staff PM or equivalent senior IC role with lead-level scope and ownership. • Systems thinker: you understand how teams, tools, and processes connect and find leverage points others miss. • Execution-led: you’re close to the work, hold detail, drive delivery, and move fast without losing quality. • Data fluent: comfortable with SQL, data platforms, and spreadsheets—you pull your own analysis and build your own views. • Proven in fast-iterative environments at scale: ship, measure, learn, adjust—in environments where growth creates operational complexity. • Active AI user: you use AI tools in your day-to-day work and can demonstrate it, not just describe it. Nice to have • Background in logistics, supply chain, or physical operations—fulfilment, device lifecycle, rider ops, or similar. • Experience with supplier networks or multi-party operational systems. • Exposure to internal tooling or non-customer-facing platform product work. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. • Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. • Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. • Final pay is based on objective, job-related criteria including experience, skills, and location. • We don't ask about salary history. Offers are based on the role and what you bring to it. Some things you'll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email ([email protected]) and a team member will be in touch to ensure your equal participation. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information rel

6+ years of product management experience, including at least 1 year in a Staff PM or equivalent senior IC role with lead-level scope and ownership. Systems thinker: you understand how teams, tools, and processes connect and find leverage points others miss. Execution-led: you’re close to the work, hold detail, drive delivery, and move fast without losing quality. Data fluent: comfortable with SQL, data platforms, and spreadsheets—you pull your own analysis and build your own views. Proven in fast-iterative environments at scale: ship, measure, learn, adjust—in environments where growth creates operational complexity. Active AI user: you use AI tools in your day-to-day work and can demonstrate it, not just describe it. Nice to have: background in logistics, supply chain, or physical operations—fulfilment, device lifecycle, rider ops, or similar. Experience with supplier networks or multi-party operational systems. Exposure to internal tooling or non-customer-facing platform product work.

Own and prioritise the product roadmap for Deel IT Operations, driving delivery from a large engineering backlog with urgency and precision. Ship automation that removes humans from manual workflows—shipping label generation, real-time tracking aggregation, device condition documentation, and IT support resolution. Own the metrics that matter. Examples include on-time device delivery rate, ticket response time, and revenue per ops and engineering headcount. You define good, track it, and close the gap. Build reporting and early warning systems that surface SLA risk before it becomes a failure. Work daily with engineering, operations, and supplier teams—translating frontline complexity into prioritised, well-scoped work. Use AI tools actively in your day-to-day—research, synthesis, documentation, decision-making. This is an expectation, not a bonus.