Senior Presales Engineer - Enterprise & End-User Solutions

The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities. Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives. Requirements: Solution Architecture & Presales Leadership - Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives - Develop: - High-Level Designs (HLD) - Solution architecture documents - Technical proposals - Bill of Materials (BoM) - Compliance matrices - RFP/RFI/RFQ responses - Lead solution sizing, architecture validation, and technical assessments for complex customer environments Customer Engagement & Technical Advisory - Conduct customer workshops, technical presentations, demonstrations, and architecture discussions - Engage with enterprise and government customers to understand business and technical requirements - Translate customer challenges into scalable infrastructure and end-user solutions - Support opportunity qualification and strategic solution positioning alongside sales teams - Lead Proof of Concepts (PoCs) and technical evaluation activities Enterprise Infrastructure Solutions - Design and position solutions across: - Servers (Rack, Blade, Hyperconverged) - Enterprise storage solutions (SAN, NAS, SDS) - Virtualization platforms - Hyperconverged Infrastructure (HCI) - Backup and disaster recovery solutions - Data center modernization initiatives - Design high availability and business continuity architectures aligned with customer requirements Cloud & Platform Solutions - Support hybrid cloud and private cloud architecture initiatives - Contribute to container platform discussions including: - Kubernetes - OpenShift - Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies End-User Computing Solutions - Design and support solutions across: - VDI and desktop virtualization - Endpoint management (UEM) - Collaboration solutions - Laptops, workstations, and thin clients - OS deployment and lifecycle management Vendor & Cross-Functional Collaboration - Coordinate with vendors for: - Design validation - Technical alignment - Commercial and pricing support - Work closely with Sales and Delivery teams to ensure successful solution alignment and project handover - Support customer success initiatives through ongoing technical engagement where required Technical Leadership & Knowledge Sharing - Mentor junior and mid-level engineers across enterprise infrastructure technologies - Lead internal technical knowledge-sharing and enablement sessions - Contribute to technical standards, reusable templates, and best practice frameworks - Support certification and capability development initiatives within the team Documentation & Best Practices - Maintain accurate technical documentation and solution records - Ensure proposed solutions align with customer standards and industry best practices - Contribute to continuous improvement of technical templates, solution frameworks, and presales processes Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.