Web Designer

About the Team The Web team brings OpenAI’s brand, mission, and products to life online. We work across brand design, marketing, communications, and engineering to create clear, accessible web experiences for a global audience. This role is dedicated to Business Marketing, helping organizations understand how OpenAI’s products can support their work. We combine thoughtful storytelling, strong visual craft, and intuitive user experiences to make complex ideas approachable and useful. About the Role We’re looking for a hands-on Web Designer to create exceptional experiences for business audiences on OpenAI.com. You’ll help people understand our products, explore their relevance to their organizations, and find the right next step. As an individual contributor, you’ll own projects from early exploration through launch, working closely with engineers, brand designers, marketers, and writers. You’ll bring strong visual judgment and UX thinking to the work, balancing user needs, business goals, and technical constraints while contributing to a cohesive experience across the site. This role is based in New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own design from concept through implementation, developing information architecture, user flows, wireframes, prototypes, and high-fidelity responsive designs. - Translate complex product capabilities and business use cases into clear stories and compelling web experiences. - Design product, solution, and campaign experiences that help business audiences discover, evaluate, and take action. - Partner with engineers, brand designers, marketers, and writers to shape ideas, make thoughtful tradeoffs, and ship polished work. - Evolve and apply our web design system, creating reusable patterns that support both consistency and expressive storytelling. - Stay involved through implementation and design QA, paying close attention to accessibility, responsive behavior, interaction details, and performance. - Use research, feedback, analytics, and experimentation to understand what works and improve experiences over time. You might thrive in this role if you: - Have a track record of shipping high-quality websites or web products, with a portfolio that demonstrates both visual craft and thoughtful UX decisions. - Bring a strong eye for typography, layout, hierarchy, and interaction, and care about the details that make an experience feel cohesive. - Think in systems and can turn complex content and information hierarchies into clear, intuitive experiences. - Can move confidently from early concepts and prototypes to detailed designs, and partner closely with engineers to bring them to life. - Work well across disciplines, communicate your reasoning clearly, and balance user needs with brand expression and business goals. - Are comfortable with ambiguity, seek feedback, and take ownership of moving work forward. - Are curious about OpenAI’s mission and motivated to help people understand and use AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected

Own design from concept through implementation, developing information architecture, user flows, wireframes, prototypes, and high-fidelity responsive designs; Translate complex product capabilities and business use cases into clear stories and compelling web experiences; Design product, solution, and campaign experiences that help business audiences discover, evaluate, and take action; Partner with engineers, brand designers, marketers, and writers to shape ideas, make thoughtful tradeoffs, and ship polished work; Evolve and apply our web design system, creating reusable patterns that support both consistency and expressive storytelling; Stay involved through implementation and design QA, paying close attention to accessibility, responsive behavior, interaction details, and performance; Use research, feedback, analytics, and experimentation to understand what works and improve experiences over time.