Professional Services Engineer - Cloudflare Implementation

About the role

Requirements

• What We're Looking For
• Technical Foundation
• You should have a strong practical understanding of:
• - DNS, HTTP/HTTPS, TLS and certificates
• - Proxies and reverse proxies
• - Caching and CDN mechanics
• - Web application architecture
• - Origin infrastructure
• - Cloud fundamentals across AWS, Azure or GCP
• You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path.
• You will also need a solid grounding in web application security, including:
• - WAF concepts
• - OWASP Top 10
• - Bot mitigation
• - DDoS attack patterns
• - Rate limiting
• You should be comfortable using technical troubleshooting tools including:
• - curl
• - dig
• - traceroute
• - Browser developer tools
• - Packet capture tools where required
• You should also have scripting and automation capability using technologies such as Python, Bash or Terraform, together with experience working with REST APIs.
• Experience with Cloudflare Workers is a strong advantage.
• Cloudflare Experience
• For the Senior position, hands-on Cloudflare implementation experience is required.
• For the Mid-Level position, Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies.
• Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong.
• BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.
• Delivery Experience
• Senior Engineer
• - 5+ years of experience implementing network, security or cloud infrastructure for external clients.
• - Demonstrated experience owning technical delivery within client-facing projects.
• - Hands-on Cloudflare implementation experience.
• - Ability to independently lead technical client discussions and implementation activities.
• Mid-Level Engineer
• - 3+ years of relevant experience in network, security or cloud environments.
• - Alternatively, strong technical support or NOC experience combined with genuine implementation exposure.
• - Strong technical fundamentals and the ability to develop deeper Cloudflare expertise.
• For Both Levels
• - Experience working within a professional services, consultancy, MSP or systems integrator environment with committed project timelines.
• - Experience with production cutovers or migrations under formal change control is a significant advantage.
• - Confidence working directly with external clients.
• Languages
• Full professional fluency in both French and English is a hard requirement.
• French is the primary working language for this portfolio. You will conduct technical workshops, participate in cutover and go-live calls, and prepare client-facing technical documentation in French.
• English is required for collaboration with BRIXIO's international teams and work involving Gulf and Asian accounts.
• Both French and English will be assessed during the interview process.
• Working Pattern
• The role operates primarily during Central European working hours.
• Some client migrations and production go-lives will require planned out-of-hours presence. These windows will be agreed in advance and compensated.
• The position is remote from Morocco, with collaboration through the Equans IT Hub in Casablanca and occasional travel to client sites in France and elsewhere in Europe.
• How You Work
• We are looking for someone who is:
• - Rigorous and methodical when working with production environments.
• - Disciplined about documenting configurations and changes as work progresses.
• - Comfortable working directly with clients, including when communicating technical risks or problems.
• - Honest about the limits of their knowledge and willing to involve the Principal Architect when appropriate.
• - Able to distinguish between genuine technical blockers and issues that simply require additional implementation time.
• - Comfortable working remotely within an international team spanning Morocco, France, the Gulf, Poland and the Philippines.
• What Success Looks Like
• Success in this role means:
• - Cloudflare environments go live according to plan and perform in production as expected from testing.
• - Migrations are completed without unplanned downtime and with validated rollback procedures in place.
• - Clients develop confidence in your technical judgement and delivery.
• - Technical documentation is complete enough for managed services teams to operate environments without unnecessary dependency on the implementation engineer.
• - Project effort is recorded accurately, allowing delivery performance and invoicing to be managed correctly.
• - Knowledge gained during implementations becomes reusable across future BRIXIO projects.
• Why BRIXIO?
• - Join one of a select number of Cloudflare Authorised Service Delivery Partners, working directly with Cloudflare engineering and support teams.
• - Be part of Equans and the Bouygues group,

Responsibilities

• What You Will Do
• Cloudflare Implementation & Migration
• - Configure and deploy Cloudflare environments across DNS, CDN and caching, WAF, DDoS mitigation, rate limiting, load balancing, Bot Management, Zero Trust and Access, tunnels and SASE components.
• - Deliver migrations from incumbent platforms, particularly Akamai and other CDN/WAF providers.
• - Handle rule translation, traffic cutover planning, staged deployment and rollback design.
• - Plan and execute production DNS cutovers, ensuring a validated rollback is available at every stage.
• - Build and deliver pilots and proofs of concept, from individual applications through to full production rollouts.
• - Test, validate and tune deployed environments, including cache-hit ratio, latency, WAF false positives and other client-relevant performance characteristics.
• Client-Facing Technical Delivery
• - Lead technical working sessions with client teams in French, including workshops, configuration reviews, cutover rehearsals and go-live calls.
• - Explain technical decisions, risks and implementation considerations clearly to both engineers and management stakeholders.
• - Produce client-facing technical documentation in French and English, including configuration records, runbooks, cutover plans and project-closure documentation.
• - Identify and raise technical or delivery risks as soon as they become visible rather than allowing them to surface late in the project.
• Working Within the Delivery Model
• - Work according to the project plan established by the Delivery Manager.
• - Provide clear and accurate progress updates and flag potential delays or blockers early.
• - Escalate architecture and design questions to the Principal Architect rather than making unapproved architectural changes during delivery.
• - Maintain accurate project timesheets and record effort against the appropriate projects.
• - Identify and communicate potential out-of-scope client requests to the Delivery Manager.
• - Deliver a structured handover into managed services at project closure, including complete documentation, runbooks and known risks, allowing the support team to operate the environment effectively from day one.
• Collaboration & Knowledge Sharing
• - Work with implementation engineers in Dubai and Poland, managed services teams in Morocco and the Philippines, and pre-sales and architecture teams in France.
• - Use Zoho Projects and BrixioOne as the source of truth for project tasks, documentation and reporting.
• - Contribute to BRIXIO's internal knowledge base and reusable implementation patterns and playbooks.
• - Support managed services teams with escalations requiring deeper implementation expertise.
• - Share technical knowledge across the wider delivery organisation.

Skills

• DNS
• HTTP/HTTPS
• TLS and certificates
• WAF concepts
• DDoS mitigation
• Bot Management
• Zero Trust
• Cloudflare
• DNS cutovers
• Akamai
• load balancing
• REST APIs
• Python
• Bash
• Terraform
• Cloudflare Workers
• troubleshooting tools (curl, dig, traceroute)
• project delivery