Brand Associate

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing As brand associate your will support the brand and business by coordinating, tracking, and executing operational and sales activities across retail doors and partners, ensuring excellence in execution and performance. This versatile role spans multiple functions, working closely with internal teams and retail partners to drive results, optimize stock, and support activations. Key Responsibilities: - Monitor weekly/monthly sell-out, LY vs. target comparisons, door-level performance, BA productivity, rankings, and flag underperforming doors. - Follow up on purchase orders, assortment/pricing, new listings, stock availability, retailer requirements. Track SOH, OOS, stock transfers, replenishments, fill-rate, and order follow-up. - Maintain trackers for testers, samples, GWPs; monitor ratios and availability; coordinate allocations and shipments; fulfill monthly requirements. - Coordinate brand animations, masterclasses, launches, promotions, PWP/GWP activities, ensuring timely operational delivery. - Track VM materials, POS/fixtures, merchandising needs, opening checklists, and ensure store readiness. - Support target communication, performance tracking, schedules, incentives, and equip field teams with necessary tools. - Prepare business reviews, retailer reports, performance summaries, and presentations for internal review. - Work with Sales, Supply Chain, Logistics, VM, Finance, Training. Maintain trackers, follow up with brand partners, escalate commercial/strategic matters, and collect market intelligence. What you’ll need to succeed - 1–2 years of experience in marketing, sales support role. - Bachelor’s degree in Marketing, Business Administration, or related field. - Fluent both in Arabic and English - Excellent communication and organizational skills. - Analytical mindset with ability to interpret data and generate actionable insights. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. Using GenAI in Your Application Process To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.