Manager, Competitive Programs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Competitive Programs team, which is part of the Go-to-Market (GTM) Strategic Programs team, is a new team dedicated to establishing and scaling Stripe’s Competitive Programs capability. Stripe operates in a dynamic and evolving competitive landscape. This role will help Stripe understand market developments and translate competitive insights into actionable guidance for teams and users. The Competitive Programs team works alongside Market Intelligence to help Stripe identify meaningful threats and opportunities early, mobilize coordinated action across the company in priority situations, and turn market and deal signals into better Product, Marketing, and GTM decisions. We build the competitive operating system—program design, cross-functional coordination, deal-routing mechanisms, visibility, and accountability—while Product, Sales, PMM, Pricing, and other functions retain ownership for decisions and delivery in their domains. This is a full-stack program manager role - the manager will be responsible for both building the team and running competitive programs. We are looking for a versatile leader who is excited to build something from the ground up and can apply the same skills to other high-priority GTM initiatives as the team’s mandate and Stripe’s needs evolve. What you’ll do You will lead and develop a team of program managers responsible for helping Stripe compete more effectively in its highest-priority competitive situations. You will turn an emerging capability into a durable operating model: establish the team’s goals and work plans, partner with Stripe leadership to determine where to deploy scarce program capacity, and ensure named competitor programs are well run, measurable, and connected to the functional teams that own decisions and delivery. This is a high-ambiguity management role. You will work with senior leaders across Sales, Product, Product Operations, Marketing, Market Intelligence, Pricing, Finance & Strategy, and GTM Operations to turn unclear competitive problems into focused programs with clear objectives, owners, decision forums, operating cadences, and measures of success. Initially, you will: - Lead and develop the Competitive Programs team, setting clear objectives, assigning work, coaching program managers, and maintaining a high bar for judgment, execution, and stakeholder management. - Establish the portfolio and operating model for centrally staffed P0 and P1 competitor programs, in partnership with Market Intelligence and GTM Strategic Programs leadership. - Manage the highest-complexity competitive programs directly, particularly where Stripe must coordinate across Product, GTM, Commercial, and executive stakeholders. - Build the repeatable playbooks and mechanisms that allow Stripe to respond to competitive threats quickly and learn at scale, without centralizing functional decisions that belong elsewhere. You will be successful in this role if you are excited to build a new function from the ground up and tenacious at motivating XFN partners across the company to build a repeatable structure and deliver against Stripe’s top competitive priorities. You will be a trusted partner to executive leaders across Sales, Product, Product Operations, Marketing, Market Intelligence, Pricing, Finance & Strategy, and GTM Operations. You will help influence decision making around Product roadmap, commercial-policy, or account-strategy decisions and ensure the right functional owners are engaged, accountable, and able to make decisions at the pace required. You will need (1) superior communication skills to work across senior stakeholders from different functions and (2) are someone who thrives when solving complex problems with limited oversight. Responsibilities - Set the team’s SOKRs, portfolio priorities in partnership with Stripe leadership, work plans, and success measures; allocate program-management capacity across the highest-priority competitive needs. - Develop, coach, and retain a high-performing team of program managers capable of operating independently in ambiguous, high-stakes environments. - Directly lead the design, launch, and lifecycle management of centrally staffed P0 and P1 competitor programs, including recommendations to continue, adjust, graduate, or re-elevate programs as the market changes. - Coach program managers as they also design, launch, and lifecycle management of centrally