Category Manager (Temporary Contract) - Faces

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing At Chalhoub, we share leading brands with the world. As a category manager you will be responsible for defining and driving the “offer” and purchasing strategy for different products categories and brands. You will also define the action plan for the categories, merchandising, promotional activities, prices and negotiations. - Develop the business plan of the Department in line with the strategic objectives of the Brand - Formulate and communicate the Department performance objectives and continuously monitor progress and alignment towards strategic objectives - Develop the Department policies and procedures in order to ensure the fulfilment of organizational requirements - Oversee the operations of the Department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high-performance standards and staff pride in contribution - Monitor the yearly budget of the Department and control expenditure to ensure optimal use - Define the offer strategy for the stores in the designated area in alignment with the brand’s values - Validate the strategy with the GM/Captain - Negotiate annual commercial agreements and the commercialization of advertising spaces with the brands - Drive the development of the margin and the budgetary objectives Category Performance Management: - Benchmark current performance vs. the competition and the peer market - Create different tools to improve the categories’ performance - Manage segmentation, seasonal activities, action plans for the stores; follow up on the results - Manage the existing catalogue, optimizing on the mix at the points of sale - Identify the products with potential and research new products - Develop a wide range of services (skincare – make up – lessons – etc.) to be adapted to each category - Prepare the periodic category reviews Supplier Relations: - Create partnerships with the brands and follow up on the results - Handle the negotiations with existing and potential partners - Optimize the merchandising plan and the allocation of space vs. the volume of margin - Develop new merchandising aids, tools, and new concepts - Coordinate new openings (Brands/Merchandising/Promotions) or refitting of sales areas - Register newly imported brands to the market, in compliance with the regulations of each country - Benchmark current pricing vs. the competition and the peer market - Recommend adjustments on the pricing policy to the GM/Captain - Handle the production of the annual calendar for the brands promotions, launches, etc. - Assess the requirements and coordinate with relevant internal/external stakeholders (Marketing, Visual Merchandising, Suppliers, Category Managers and Logistics) - Negotiate with suppliers for the stock returns (discontinued and slow movers) - Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance What you'll need to succeed - Minimum 4 years of Category Management experience - Background in beauty, make up, and wellness is a plus - Passion and love for beauty products - Commercial acumen - Exce

Minimum 4 years of Category Management experience. Background in beauty, make up, and wellness is a plus. Commercial acumen.

Define and drive the offer and purchasing strategy for product categories and brands. Develop department business plans, set performance objectives, and monitor progress. Oversee department operations, budgeting, and adherence to policies. Define store offer strategy, negotiate commercial agreements and advertising spaces, and drive margin and budget targets. Category performance management including benchmarking, segmentation, and catalog management. Manage supplier relations, negotiations, merchandising, and space allocation. Coordinate new openings, brand registrations, pricing, and promotions calendars. Manage staff performance and development.