Waiter/ Waitress

A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests. #LI-MH1

Duties include working as part of the food and beverage team to ensure timely and efficient operation of outlets; having complete knowledge of menus, beverages, services and facilities; continually developing professional skills to enhance guest satisfaction; maintaining a safe and hygienic work area; upholding guest privacy rights.