Doorman - One & Only One Za'abeel

Doorman - One & Only One Za'abeel (20125) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. About the Role The Doorman ensures a smooth and welcoming arrival and departure experience while upholding the highest service standards. You will work closely with the Front Office team, proactively assist guests throughout their stay, and deliver personalised, detail-driven service that creates memorable moments. You will maintain strong knowledge of all hotel outlets, amenities, and activities to confidently engage with guests, build trust, and represent the brand as a true ambassador. About you You have at least one year of experience in a similar role within a luxury hotel environment. You are a professional and personable individual with excellent communication skills, strong attention to detail, and a proactive, team-oriented approach. Highly organised and solutions-driven, you thrive in a fast-paced environment and confidently manage multiple priorities. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

You have at least one year of experience in a similar role within a luxury hotel environment. You are a professional and personable individual with excellent communication skills, strong attention to detail, and a proactive, team-oriented approach. Highly organised and solutions-driven, you thrive in a fast-paced environment and confidently manage multiple priorities.

Ensure a smooth and welcoming arrival and departure experience for guests while upholding the highest service standards. Work closely with the Front Office team, proactively assist guests throughout their stay, and deliver personalised, detail-driven service that creates memorable moments. Maintain strong knowledge of all hotel outlets, amenities, and activities to confidently engage with guests, build trust, and represent the brand as a true ambassador.