Regional Manager, Ads Solutions (APAC)

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation. As OpenAI’s advertising business continues to scale globally, the APAC Ads Solutions team plays a critical role in driving revenue growth, building strategic advertiser relationships, and shaping the future of advertising products across some of the world's most dynamic markets. About the Role We are seeking a Regional Manager, Ads Solutions (APAC) to lead and scale OpenAI’s advertising business across Asia-Pacific. Based in Singapore, you will oversee a distributed team of Client Partners and Customer Success Managers supporting advertisers across the region. Our ads products are currently live in Australia and New Zealand with launches in Japan and South Korea scheduled for June. Expansion into other APAC markets will continue on an ongoing basis and this leader will play a key role in shaping that strategy and execution. This is a highly strategic leadership role responsible for driving regional revenue growth, building and developing high-performing teams, and establishing OpenAI as a trusted partner to advertisers throughout APAC. You will own regional commercial performance while partnering closely with Product, Engineering, Marketing, Operations, and Policy teams to ensure customer feedback influences product development and market strategy. The ideal candidate combines strong people leadership, commercial acumen, operational rigor, and a passion for building businesses in fast-moving environments. You are equally comfortable coaching teams, engaging with senior executives, navigating complex market dynamics, and helping shape the long-term strategy for OpenAI’s Ads business. This role is based in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to eligible candidates. In this role you will: - Lead, coach, and develop a team of Client Partners and Customer Success Managers across APAC, fostering a high-performance and customer-centric culture. - Own regional revenue goals and business performance across multiple markets, ensuring consistent execution against growth targets. - Develop and execute the APAC commercial strategy, identifying opportunities to accelerate advertiser adoption, retention, and expansion. - Partner with sales and customer success leaders to optimize customer engagement throughout the entire advertiser lifecycle. - Build and maintain executive-level relationships with key advertisers, agencies, and strategic partners across the region. - Drive forecasting, pipeline management, territory planning, and business reviews to ensure operational excellence and predictable growth. - Serve as the voice of the APAC market, bringing advertiser insights and customer feedback to Product, Engineering, and leadership teams. - Collaborate cross-functionally to support product launches, market expansion initiatives, and strategic customer opportunities. - Establish scalable processes, playbooks, and best practices that enable growth across diverse markets and customer segments. - Recruit, onboard, and retain top talent while building leadership bench strength across the organization. You might thrive in this role if: - Have 12+ years of experience in digital advertising, media, technology, or related commercial leadership roles. - Have 5+ years of experience leading high-performing sales, account management, customer success, or revenue teams. - Have a proven track record of exceeding revenue targets and scaling businesses across multiple international markets. - Have experience managing distributed teams across APAC and understand the nuances of operating across diverse cultures and business environments. - Are an exceptional people leader who enjoys coaching, developing, and inspiring teams to achieve ambitious goals. - Can build strong relationships with C-suite executives, agency leaders, and senior decision-makers. - Have strong strategic thinking skills while maintaining a bias toward execution and operational excellence. - Are highly data-driven and comfortable using analytics to inform business decisions, prioritize investments, and drive accountability. - Thrive in ambiguous, fast-changing environments and enjoy building new businesses, processes, and teams from the ground up. - Are passionate about AI and excited by the opportunity to shape how advertisers adopt transformative technologies responsibly at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI

12+ years of experience in digital advertising, media, technology, or related commercial leadership roles; 5+ years of experience leading high-performing sales, account management, customer success, or revenue teams; proven track record of exceeding revenue targets and scaling businesses across multiple international markets; experience managing distributed teams across APAC and understanding diverse cultures and business environments; exceptional people leader who coaches, develops, and inspires teams to achieve ambitious goals; ability to build relationships with C-suite executives, agency leaders, and senior decision-makers; strong strategic thinking with execution discipline and operational rigor; highly data-driven with comfort using analytics to inform decisions, prioritize investments, and drive accountability; comfortable operating in ambiguous, fast-changing environments and building new businesses, processes, and teams from the ground up; passion for AI and ability to shape advertiser adoption of transformative technologies at scale.

Lead, coach, and develop a team of Client Partners and Customer Success Managers across APAC. Own regional revenue goals and business performance across multiple markets. Develop and execute the APAC commercial strategy to accelerate advertiser adoption, retention, and expansion. Partner with sales and customer success leaders to optimize customer engagement throughout the advertiser lifecycle. Build and maintain executive-level relationships with key advertisers, agencies, and strategic partners. Drive forecasting, pipeline management, territory planning, and business reviews for predictable growth. Serve as the voice of the APAC market to Product, Engineering, and leadership. Collaborate cross-functionally to support product launches, market expansion, and strategic opportunities. Establish scalable processes, playbooks, and best practices for growth. Recruit, onboard, and retain top talent and build leadership bench strength.