Golf Saudi
Riyadh, Saudi ArabiaPosted 3 weeks ago
Responsibilities: • Conduct full-bag and category-specific fittings (driver, fairway, hybrid, iron, wedge, putter) using GCQuad and/or TrackMan launch monitor systems. • Capture and interpret key performance data including ball speed, club speed, launch angle, spin rates, peak height, carry, total distance, dispersion, and gapping. • Test multiple head and shaft combinations and recommend optimal solutions aligned to each customer’s performance goals, playing frequency, and budget. • Deliver comprehensive fitting reports: technical and precise for advanced golfers; clear, reassuring, and jargon-free for beginners. • Maintain expert-level knowledge across all major OEM fitting systems and club-building philosophies: Titleist, TaylorMade, Callaway, Ping, Cobra. • Stay current with new product launches, shaft technology developments, and fitting methodology advances. • Convert fitting sessions into equipment purchases at a minimum target rate of 70%; report conversion performance to the Sales & Operations Manager. • Cross-sell complementary products within the fitting context: balls, grips, accessories, golf bags, and BEDOWIN nutrition products. • Manage the fitting appointment pipeline proactively; maintain a full and optimised booking calendar. • Contribute technical credibility to the wider sales floor; support Sales Associates with customer product queries. • Develop a personal client portfolio of repeat customers through excellent outcomes, post-fitting follow-up, and relationship management. • Deliver discreet, anticipatory service to VIP/VVIP guests; maintain full confidentiality of visit, equipment specifications, and purchase history. • Liaise with Golf Saudi national team staff on equipment specifications and fitting requirements where required. • Conduct on-site fitting events and pop-up sessions at Golf Saudi’s owned clubs: Riyadh Golf Club, Dirab Golf Club, and The Palms Golf Club. • Build relationships with club members and develop a recurring, referral-based fitting revenue stream across the club network. • Coordinate logistics for mobile fitting equipment, demo club sets, and technology transport to external venues. • Represent BEDOWIN at Golf Saudi events, tournaments, and corporate days as a fitting and equipment specialist. • Operate and maintain all fitting technology — GCQuad, TrackMan, fitting carts, swing analysis software — to the highest operational standard. • Ensure the demo club inventory is complete, current, correctly specified, properly labelled, and in excellent condition. • Maintain accurate fitting records and build sheets using the store CRM and fitting management system. • Train and support store team members on basic launch monitor operation and fitting concepts.
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