Leasing Manager

The Role As the Residential Leasing Manager, you will be responsible for maximizing the occupancy and revenue performance of a designated residential portfolio. Reporting directly to the Property Manager, you will act as the primary revenue generator, bridging the gap between operational property management and commercial leasing success. You will lead the end-to-end leasing journey—from marketing strategy and viewing coordination to contract negotiation and REGA compliance—ensuring a seamless "best-in-class" experience for both landlords and tenants. Key Responsibilities 1. Leasing Strategy & Occupancy - Revenue Generation: Achieve and exceed agreed leasing targets (occupancy rates and rental values) set by the Property Manager and Client. - Pipeline Management: Manage the entire leasing lifecycle, ensuring inquiries are actioned within 24 hours and converting viewings into offers at a high strike rate. - Tenant Retention: Work closely with the Property Management team to proactively approach lease renewals 90 days in advance, negotiating uplifts in line with market benchmarks. - Market Intelligence: Provide weekly reports on competitor activity, rental trends in Riyadh, and supply/demand shifts to inform pricing strategies. 2. Marketing & Brand Promotion - Listing Excellence: Ensure all property listings on portals meet Savills' global brand standards, utilizing high-quality photography, virtual tours, and accurate descriptions. - Campaign Execution: Collaborate with the internal Marketing team to design and execute lead-generation campaigns for hard-to-lease units. - Presentation: Conduct regular inspections of vacant units to ensure they are "show-ready," coordinating with the Property Manager for any necessary refurbishment or staging prior to viewings. 3. Contract Negotiation & Administration - Commercial Negotiation: Negotiate lease terms, rental prices, and payment structures (number of cheques/payments) within the approved Authority Matrix. - Offer Processing: Qualify prospective tenants diligently, ensuring financial capability and alignment with the community profile before presenting offers to the Property Manager/Landlord. - Documentation: Oversee the drafting of Offers to Lease and Lease Agreements, ensuring all special conditions protect the Landlord’s asset value. 4. Regulatory Compliance (REGA & Local Law) - Ejar System Management: Act as the subject matter expert on the Ejar platform; ensure 100% of leases are registered and authenticated in compliance with Ministry of Housing regulations. - REGA Standards: Ensure all leasing activities strictly adhere to Real Estate General Authority (REGA) regulations, including the new Real Estate Brokerage Law. - Tenant Eligibility: Conduct necessary KYC (Know Your Customer) checks and verify tenant eligibility via Absher/SIMAH where applicable. - Dispute Prevention: Ensure all lease clauses are legally robust to minimize future disputes at the Rental Disputes Center. 5. Tenant Engagement & Community Experience - Community Building: Act as the primary point of contact for new residents during the onboarding process, ensuring a warm welcome and smooth handover experience. - Relationship Management: Proactively engage with existing tenants throughout their tenancy—not just at renewal time—to foster a sense of community and loyalty. - Feedback Loops: Implement and manage tenant satisfaction surveys (e.g., NPS scores) regarding the leasing process and community feel, reporting findings and improvement plans to the Property Manager. - Retention Focus: Analyze reasons for tenant churn and implement engagement strategies to increase lease renewal rates and reduce vacancy periods. Skills, Knowledge and Experience • Experience: Minimum 3–5 years in Residential Leasing or Property Management, preferably with an international consultancy or top-tier local developer. • Education: Bachelor’s degree in Business, Real Estate, or a related field. • Language: Fluency in Arabic and English (written and spoken) is mandatory. • Technical Skills: Proficiency in Property software (e.g., Yardi,) and the Ejar electronic network.