Sales Engineer

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Sales Engineer to join our team. This is a remote based in Taiwan, reporting to the Head of Solution Engineering, Greater China in the Solutions Consulting department. As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively. What you’ll do (Role Expectations) - Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience - Take total ownership of the technical sale and all associated processes - Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders - Deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations to ensure successful solution deployments Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain - Bachelor’s degree or an equivalent combination of education and professional experience - 5+ years of experience in presales roles, with at least 3 years specifically focused on selling security solutions and technologies - Hands-on experience with systems installation and administration of routers/switches - Deep technical knowledge of network security principles and applications What Will Make You Stand Out (Preferred Qualifications) - Demonstrated experience using AI-powered diagnostic tools or predictive analysis to optimize complex proof-of-concept (PoC) configurations and evaluate enterprise network security postures - Technical proficiency with GPO, Active Directory/LDAP, and SSO/SAML integrations - Strong understanding of HTTP and web security technologies, including proxies, caches, and firewalls #LI-Remote #LI-VV3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, empha