Lead Technical Enablement Engineer

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Lead Technical Enablement Engineer to join our team. This is a Remote role, reporting to the Director in the Global Technical Enablement Team department. This role offers a unique blend of deep technical expertise and field-savvy delivery—ideal for someone who thrives at the intersection of technology, education, and go-to-market strategy. In this role, you will collaborate closely with Product Management, Product Marketing, and Learning Experience Delivery teams to design and deliver world-class enablement programmes for our Solutions Consulting organisation. What you’ll do (Role Expectations) - Build engaging, reusable training content including courses, learning modules, and onboarding materials tailored specifically for technical roles like Sales Engineers (SE) and Technical Architects (TA) - Lead high-impact virtual and in-person Bootcamps, interactive workshops, and targeted coaching sessions for technical audiences globally - Optimise the onboarding experience for the Solutions Consulting organisation to significantly accelerate field ramp time - Partner seamlessly with Solutions Consulting (SC) Leadership, Product Management (PM), Product Marketing (PMM), and Learning Experience Delivery (LED) teams to continuously align our curriculum with evolving business priorities - Successfully drive several concurrent projects with cross-functional stakeholders, delivering high-quality results in a fast-paced environment Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain - Proven experience working within Technical Enablement, Pre-Sales, or Post-Sales environments - Strong technical background in cloud security, networking, or enterprise security technologies - Demonstrated ability to design, structure, and deliver technical training for both technical and non-technical audiences - Excellent communication and presentation skills, with verified comfort facilitating sessions both virtually and in-person - A strong analytical mindset with a track record of identifying skill gaps and building actionable, measurable improvement plans What Will Make You Stand Out (Preferred Qualifications)